Skip to content
The Hain Celestial Group

The Hain Celestial Group

www.hain.com
Is this your business?
What is your customer experience with The Hain Celestial Group?

The Hain Celestial Group Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Mixed to negative sentiment in recent feedback; The Hain Celestial Group reviews highlight concerns about product safety, order delivery, and responsiveness from brands like Earths Best and Sunspire.

Positive Feedback

Some customers report long-term use of products and significant purchase volumes, indicating established brand relationships and repeat buyers.

Negative Feedback / Risk Areas

  • Serious product safety concerns and recall-related allegations affecting infant products.
  • Order fulfillment issues with customers charged for orders that never arrived, raising billing and refund concerns.
  • Poor responsiveness from customer service and unresolved business account support despite large purchases, noted in customer complaints.

Key Takeaways for Future Customers

  • Review The Hain Celestial Group reviews and recent product alerts before buying, especially for baby products.
  • Monitor orders, charges, and refund status closely and document communications.
  • Consider checking subscription or auto-ship settings and prepare for potential delays in customer service for business accounts.
View full overview ›

Media from reviews

The Hain Celestial Group - Lost order
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Anonymous
map-marker Puyallup, Washington

Recall

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Ongoing issue with Earths best products.
  • - My baby used them for 3 years.
  • - Concern about heavy metals and lying by the company; not solved.

1000% there is still an issue! My baby has used Earths best products his entire 3 years of life!

The most important developmental years of his life! I have trusted this company. Now that I am seeing how much corrupt lying that has actually been taken place which is being exposed doesnt sit well with me! He could have high toxic heavy metal levels as we speak and you guys could give zero care about any child who brought your products.

Im one angry, very angry mother! This is not over and I am taking him through rigorous testing to see the damages made by your products.

Shame on you guys! Shame on caring about profit over quality when children are suffering!

This is not solved.

User's recommendation: Earths Best products exposed

View full review
Jennifer B Egw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lost order

The Hain Celestial Group - Lost order

Ordered case of gf crackers on 1/31/2020

Never showed up and I was charged by you .

Loss:
$60

Preferred solution: Deliver product or service ordered

View full review
Anonymous
map-marker Sammamish, Washington

Horrible Customer Service

AI Highlights
  • - Very disappointing customer service.
  • - We are a business buying Sunspire and have spent over 60k, and have called repeatedly for a selling document.

Very disappointing in their customer service. We are a business and purchase chocolate from Sunspire.

I have been calling 3 - 4 times a week for the last 3 months regarding a document that will help me sell their chocolate. We have spent over 60k in purchasing product from them and they dont really seam to care.

I think that is a big quantity and if i had someone buying that i would pay attention to them. But now 3 months and when i call customer services either my tickets dont exist or they tell me it will be next friday.

Just to say you should never do business with them im to pissed to say anything too bad but the jist is that they dont care for business!

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article