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The Guardian

The Guardian

theguardian.com
What is your customer experience with The Guardian?

The Guardian Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

The Guardian has a 4.0 star rating from 2 reviews, with consumers mostly satisfied; reviewers praise journalism but report problems with event booking and limited follow-up.

Key Takeaways for Future Customers

  • Read The Guardian reviews to weigh strong reporting against event booking reliability.
  • Expect good website content and low price level for digital offerings.

Negative Feedback / Risk Areas

  • Recurring customer complaints about no email confirmation for event booking.
  • Poor customer service responsiveness when handling event attendance issues.

Positive Feedback

Reviewers value the diversity of products, clear unbiased analysis of current events, and an accessible website; overall content quality is highlighted as the main strength.

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Roland W Zzs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kingswinford, Dudley

Event booking

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Updated by user Oct 24, 2025

financially the matter was resolved quickly - on a one off basis - so if I buy extra tickets by mistake in futureI will not get a refund.I buy tickets from various organisations on line and in my opinion the guardian events booking is the electronic equivalent of Granville's till (just watch open all hours maybe on you tube).

Updated by user Oct 09, 2025

they have responded and refunded me one ticket and sent me *** a good outcome. However, I don't think they are doing themselves any favours with customers wondering for a day or two if they have actually got the ticket/s , the not being able to add to the apple wallet, and their normal no refund policy is not friendly - eg if you buy the ticket by mistake and ask for a refund very soon afterwards and the event is more than a week away they should refund.they have said my refund was exceptional which makes me less likely to book anything else, which is a shame.

Original review Oct 09, 2025
no email confirmation despite promises.
yes I have looked in my spam folder.
great newspaper shame they are useless at doing anything outside journalism / publishing.
Loss:
$50
Pros:
  • Great explanation analysis of current events unbiased
Cons:
  • Event booking is useless

Preferred solution: Deliver product or service ordered

User's recommendation: don't book to attend any events

View full review
Anaya K Dfi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

General Inquiry Paid Guest Post

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AI Highlights
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