The Green Cross
The Green Cross Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Green Cross has a 3.0 star rating from 1 review and overall customer sentiment is mostly neutral; reviewers note a low price level and wide diversity of products or services, while customer service and exchange, refunds and cancellation policy are criticized.
Positive Feedback
Customers value the diversity of products and low price level, and some long-term patrons previously praised service in The Green Cross reviews.
Negative Feedback / Risk Areas
- Reports of poor customer service and rude staff.
- Issues with exchange, refunds and cancellation policy.
- The Green Cross customer complaints mention staff turnover and inconsistent experiences.
Key Takeaways for Future Customers
- Expect low prices and broad product selection but check recent reviews before visiting.
- Be aware of potential customer service problems and confirm refund or cancellation policies in advance.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Green Cross has a 3.0 star rating from 1 review and overall customer sentiment is mostly neutral; reviewers note a low price level and wide diversity of products or services, while customer service and exchange, refunds and cancellation policy are criticized.
Positive Feedback
Customers value the diversity of products and low price level, and some long-term patrons previously praised service in The Green Cross reviews.
Negative Feedback / Risk Areas
- Reports of poor customer service and rude staff.
- Issues with exchange, refunds and cancellation policy.
- The Green Cross customer complaints mention staff turnover and inconsistent experiences.
Key Takeaways for Future Customers
- Expect low prices and broad product selection but check recent reviews before visiting.
- Be aware of potential customer service problems and confirm refund or cancellation policies in advance.
Turn one complaint into a collective action
Medical Marihuana
- - Longtime patient (2+ years) says staff dwindled and changed; believes new ownership.
- - On Aug 14, treated rudely while buying 1 g; initial 1.03 g.
Medical marihuana patients do not patronize Green Cross located at 19215 West Eight Mile Road, Detroit, MI 48219. I have been a consistent patron for more than 2 years. In the last few months, I only recognize 2 people that work there. The staff has drastically dwindled and changed and they must be under new ownership because I no longer see the previous owner.
Sunday, August 14, 2016 at 6:50 pm I was treated rudely. I was attempting to buy 1 gram. I had bought 6-7 grams since Wednesday, August 10, 2016. The white chick that waited on me initially weighed 1.03 grams. She continued to break pieces off to get it down to exactly 1 gram. I asked her why was she continually breaking off pieces. She replied "don't *** me, this is the way that I was trained." I'm 62 years old and do you think that I am going to allow a young tattooed trailer trash white chick to disrespect me. I replied "*** I'll jump over this counter and whip your ***." I was shown the door. It's amazing that a new broke down employee can disrespect a long-standing customer. This is the first time that I ever had any problems there. I was told to go to another facility and not return until my attitude is better. My attitude will never be better. I will not return and she should be fired.
I pass more than 10 medical marijuana facilities before I get to Green Cross. I was going there because of the great customer service. The customer service is no longer great when an employee can disrespect any customer.
- Rude customer service
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