The Great Divide
The Great Divide Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Great Divide has 5.0 star rating based on 1 customer review and consumers are mostly satisfied.
Positive Feedback
One reviewer gave a top rating and the rating distribution shows 100% positive, reflected in The Great Divide reviews highlighting overall satisfaction.
Negative Feedback / Risk Areas
- Delivery mix-up with wrong parcel and order #TGD22511 reported.
- Unresponsive support and phone system issues led to unresolved customer complaints.
- Third-party carrier dispute with DPD required vendor escalation.
Key Takeaways for Future Customers
- Expect generally positive ratings but confirm tracking and delivery details before relying on service.
- Be prepared to follow up on customer service if parcels are misdelivered.
- If issues arise, document order numbers and escalate promptly with both The Great Divide and carrier.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Great Divide has 5.0 star rating based on 1 customer review and consumers are mostly satisfied.
Positive Feedback
One reviewer gave a top rating and the rating distribution shows 100% positive, reflected in The Great Divide reviews highlighting overall satisfaction.
Negative Feedback / Risk Areas
- Delivery mix-up with wrong parcel and order #TGD22511 reported.
- Unresponsive support and phone system issues led to unresolved customer complaints.
- Third-party carrier dispute with DPD required vendor escalation.
Key Takeaways for Future Customers
- Expect generally positive ratings but confirm tracking and delivery details before relying on service.
- Be prepared to follow up on customer service if parcels are misdelivered.
- If issues arise, document order numbers and escalate promptly with both The Great Divide and carrier.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Delivery mess up
- - Wrong parcel delivered; DPD says mine was delivered and Great Divide must file the complaint.
- - Emails to Great Divide received no reply.
- - Order #TGD22511.
Company fixed the issue and I have been provided with apology. Delivered to wrong address but found it’s way to me
Wrong parcel delivered, but mine registered as delivered by DPD, who say I have to get Great Divide to raise a complaint with them. Have emailed Great Divide, no reply.
Tried calling them directly but their system seems to be down.
Tried calling through pissed consumer but the number you give is not recognised. A total mess up!
ORDER #TGD22511
Preferred solution: Deliver product or service ordered
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