Screw up on my account

Your live customer service reps are angels in disguise but you tech support are apparently *** For several days this week about every other day my password of at least ten years is refused, thus denying online access to my courses!
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ID
#3473215 Review #3473215 is a subjective opinion of poster.
Location
Arlington, Texas

Impossible to get thru your labyrinth

I spent an hour trying my best to get through your damn order form everything kept getting kicked back and it wouldnt go through and blah blah blah and I was really angry about it so I give up I wont give you my business and if I do itll be with a phone call. Why do you have to make everything so incredibly complicated so stupid

User's recommendation: Give up.

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ID
#3455888 Review #3455888 is a subjective opinion of poster.
Location
Saint Paul, Minnesota
Preferred solution
Buy with phone call

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New Reviewer

Screw up on my account

You guys took 164.25 off of my card and I didn't authorize it. I don't even know what this is and I have to pay my light bill I have 2 young kids and thanks to your crap they will be cut off Monday. I went to pay my light bill Friday and had 4.25 left. I want my money back

User's recommendation: I don't even know what this crap is. A scam is what it looks like I know I will make it well known if I don't get my money back.

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ID
#3320319 Review #3320319 is a subjective opinion of poster.
Location
Jasper, Tennessee
Cons
  • Scam
Loss
$164
Preferred solution
Full refund

No body to talk to.

Wanted to speak to a person. Why should I buy courses I cant access when I travel? My question was can I access my courses in a place without wireless?
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ID
#3310231 Review #3310231 is a subjective opinion of poster.
Location
Stamford, Connecticut

Courses Orders

Following the misdirection of two 8 January orders I contacted Great Courses and their response was immediate with full apologies and confirmation that the orders had been re-booked with immediate effect. Their customer services were of the highest quality. GP style="background-color:
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ID
#3274046 Review #3274046 is a subjective opinion of poster.
Location
Peterborough, England

Suggestion for pricing policy.

Never heard back from the Company about my suggestion for pricing policy. A. A. DaSiva.
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ID
#1951352 Review #1951352 is a subjective opinion of poster.
Location
Silver Spring, Maryland

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