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The Goodie Shack

The Goodie Shack

What is your customer experience with The Goodie Shack?

The Goodie Shack Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.7 star rating based on 1 review; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.

Positive Feedback

Reviewer noted a courteous clerk and that website information is valued; the visit provided clarity on portion and price expectations.

Negative Feedback / Risk Areas

  • Complaints about portion sizes and product quality point to recurring The Goodie Shack customer complaints.
  • Perceived high price level and a billing mismatch left customers feeling overcharged.
  • Poor customer service and inconsistent order fulfillment reduced repeat visits.

Key Takeaways for Future Customers

  • Check The Goodie Shack reviews and confirm sizes before ordering to avoid surprises.
  • Expect possible quality issues and raise concerns with customer service promptly.
  • Verify charges at pickup to address billing or refund questions immediately.
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Media from reviews

The Goodie Shack - $15 of expense for very poorly quality of what was expected for a...
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Jeff W Bei

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$15 of expense for very poorly quality of what was expected for a first-time customer

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AI Highlights
  • Sizes swapped: small for medium, medium for large.
  • Milkshake quality was poor; friends didn't drink theirs.
  • Customer will not be back.
The Goodie Shack - $15 of expense for very poorly quality of what was expected for a...
Contains 1 confidential file for company representatives
Updated by user Aug 29, 2024

Nothing was ever even done on our visit but I guess it's is what it is .I WON'T GO BACK

Original review Jul 27, 2024
On 727/2024 Saturday at 17 48 p.m. May and two friends of mine had clerk number 01 03*-*** there was not a problem with the clerk in general but as we ordered a sweet tea a medium shake and a small shake it came to $15 less of 25 cents I was very unsatisfied with I didn't think that a small was given in place of a medium and a medium was given in place of a large when I had an extra large sweet tea glass and very poorly was a quality of the milkshakes that my two buddies did not even drink the milkshake and they praised it of why we went there in the first place so I was very disappointed and I will not be back because I've never tried it but I have no desire to neither because of the quality of what we got I think it was not even what it should have been at all and they didn't even drink their milkshake and they love milkshakes so all I want to say is I just was very disappointed with something that a buddy of mine said was amazing and it totally was not but that's okay God bless you and y'all have a wonderful day anyway.. I'm just a customer that won't be a recurring customer because for knowings was it worth the time effort oreven for a stopping was not worth it I know means but each goes down I suppose but I was really dissatisfied..

User's recommendation: This was my large sweet tea and are large milkshake was a medium one we had a little small one which went with my other buddy when they toss it so but Show people what you get before you get something so little if it's not going to be spectacular and taste that would be great

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