Manufacturer: The General Insurance Category: Claims Clear all filters (3 of 3 reviews match)
God help anyone who is hit by a General Insurance customer!I filed a claim for repairs and was assigned to an unresponsive adjuster. Other adjusters I spoke to stated I was required to download their *** app (which is not free) to upload pictures of the damages, however the redemption code they gave me never worked. After several calls, they agreed to send a third party adjuster out to take pictures. They wouldn't accept my quotes from collision...
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I didn't like
  • Length of time it takes to settle claim
  • Unresponsive adjusters
  • Customer service
I am pissed.I was hit by a general customer who had ran a red light on June 14, 2016. Today July 27, 2016 my claim still hasnt been fulfilled. I ended up getting a rental car, of which I got a bill for, 2 weeks later. Of which i had turn in a week and a half before I gotten any money... just the offer. I cannot express how much the old saying goes you get what you pay for. The policys are awful. They have put me and my children in a...
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The General Insurance Auto Claim Review

Company full of crooks! I was sitting at a stop light when I was rear ended by a woman who carries this insurance. They have denied my claim saying that they determined I had no loss. I have to replace my bumper and two carseats! How is that no loss?! Now I'm stuck hiring an attorney. The general is a horrible company!!