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Same thing happened to me! The payment screen showed my payment isn't due before March 26, 2017. Then I get a letter stating that my policy was cancelled due to non-payment on March 11, 2017. I immediately paid the amount due and then called them. More or less got the...
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1.0
I liked
  • Price
I didn't like
  • Double billing
#1024620
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Worst company ever! Bunch of thieves and liars. Gave me insurance then tripled my rate claiming I was at fault for 2 accidents. I sent documentation proving otherwise 3 times and got a letter claiming they were canceling my insurance for too many at faults. So, I got a...
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God help anyone who is hit by a General Insurance customer! I filed a claim for repairs and was assigned to an unresponsive adjuster. Other adjusters I spoke to stated I was required to download their *** app (which is not free) to upload pictures of the damages,...
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1.0
I didn't like
  • Length of time it takes to settle claim
  • Unresponsive adjusters
  • Customer service
#1001257
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Short Review for October 10, 2016, Pc_service

#933987
The General insurance company is so dumb. I'm not sure why the staff there are the same as the company. Idiots working for idiots. I am glad I don't have them for policy.
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The General Insurance Cancellation Policy Review

#920360
1.2
The general insurance company has horrible customer service if you can even reach a live person. They charge you fees for their errors etc. Don't even try them pay more if you have to but go with some one else. They are horrible and should not be allowed to conduct business .
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Short Review for August 17, 2016, Other

#902423
My daughter was hit by a General customer. She is still suffering,no vehicle and it's been a mo th and no resolution. They are still "investigating".
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The General Insurance Auto Insurance Review

#895476
4.9
Have had the General for over 10 years dropped Geico as they had no grace period never have I experienced what's said in these reviews .Yes I have filed claims which have always be handled with great efficiency check sent directly to the repair shop. As such i would not switch having used other companies. Questions are answered in a very professional manner with follow up.
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I wish that I would had read reviews on the General before dealing with them. I would have never went to them. The General is the worst! I had get the policy on 01/15/2017 and the underwriter is cancelling me on 01/28/2017 because I "had the wrong van". I have a...
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1.0
#993432
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i paid in full my insurance policy of $2000 and then next week i get a bill for an additional $200 dollars... i called and inquired why i owe more and couldnt get a reason past that i didnt pay the whole amount originally after i was told it was paid in full... every 6...
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Wosrt insurance company ever... The department that takes your money is really helpful... The department that deals with your insurance claims are the laziest most worthless human beings I've come across...a month after getting rear ended and now I'm having to go after...
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The General insurance is a complete rip off. I started a policy on 10/12 and found cheaper insurance with another company on 10/13, I called and tried to cancel, but the agent said she was unable to cancel being that it was very new and told me to send a fax, I however...
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Anonymous

JJ You should have waited for the policy period to be complete and then cancel. Saving a few dollars over a six month period is not very wise in the scope of things.Also, it is ...

Worst experience with auto insurance they over charge you so don't believe the dumb commercials that state save you money and then when you get miss informed oh your getting a refund then when you call back they say you owe that money because the rep you previously...
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Anonymous

JJ If you are waiting for the other drivers insurance to take care of you, then either you don't have your own insurance or you have made the choice to handle on your own, which ...

I am pissed. I was hit by a general customer who had ran a red light on June 14, 2016. Today July 27, 2016 my claim still hasnt been fulfilled. I ended up getting a rental car, of which I got a bill for, 2 weeks later. Of which i had turn in a week and a half before I...
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Contact The General Insurance

Headquarters Address:
The General Insurance
3530 Atlantic Ave, Long Beach, CA 90807
Long Beach, CA 90807
Phone:
(800) 771-7758
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Received a quote and went with it. Paid the down payment and my policy wasnt supposed to be active until aug 1, 2013, this was early july. Printed my temp cards and thought everything was ok until the day before my policy was supposed to become active. These mother...
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