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ICE COLD SHOWERS and SURPRISE FACILTY FEES

We booked the Gatsby Hotel, 135 E Houston St, New York, NY 10002 PAID IN FULL at time of booking. SURPRISE!! When checking in, we were charged an additional $30.00 for a "FACILITY FEE". I explained that we already paid in full, but they were insistent that we pay. We...
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ID
#4403722 Review #4403722 is a subjective opinion of poster.
Pros
  • Goodlocation friendly desk people clean
Cons
  • Cold shower surprise facility fee at time of check-in
Loss
$30
Preferred solution
Full refund

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