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The Fresno Bee

The Fresno Bee

www.fresnobee.com
What is your customer experience with The Fresno Bee?

The Fresno Bee Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

3.9 star rating from 3 reviews with consumers mostly neutral; 67% positive versus 33% unfavorable. Pros note convenience, great online edition and reporting while the paper edition is described as pricey.

Key Takeaways for Future Customers

  • Read The Fresno Bee reviews to compare digital ebee access versus the printed paper edition.
  • Contact customer service about subscriptions and billing; staff may work with you.

Negative Feedback / Risk Areas

  • Delivery reliability and missed delivery complaints have recurred.
  • Poor customer service experiences reported when trying to reach support.
  • Functional issues with the ebee digital reader frustrate longtime users.

Positive Feedback

Customers praise the online edition, solid reporting and convenience; reviewers value product diversity and ongoing willingness to retain subscribers.

View full overview ›

Media from reviews

The Fresno Bee - Invite to my school
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Show reviews that mention
bill message sorry subscription carole fresno payment losson edition canceling
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Linda P Lhg
map-marker Selma, California

Canceling

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Cancelled all but the Sunday edition of the printed edition and kept the digital edition. Much better for our needs.

Pros:
  • Great online edition
Cons:
  • Pricey paper edition

User's recommendation: If your needs change or you are not satisfied, give The Bee a call. They will work with you.

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Carole L Otx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Parlier, California

My bill

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AI Highlights
  • - Carole says she can pay the bill on January 21 and wants to keep her subscription.
  • - She apologizes for the late payment and asks how much she owes.

This is Carole Losson at 1229 W Bullard #145, Fresno, CA 93711. My message to you is that I can pay my bill on January 21 when I get paid.

Sorry for the late payment. I definitely want to keep my subscription going. Please let me know how much I owe you.

Thank you so much. Carole.

Pros:
  • Great reporting

Preferred solution: Deliver product or service ordered

User's recommendation: Yes,definitely

View full review
Resolved
Tim M Ynn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Missed delivery 4 times

Missed deliveries 3/26, 3/28, 3/31 and 4/3. What is going on?

Is carrier Ill?

Has carrier changed? Im pissed.

Loss:
$15

Preferred solution: Deliver product or service ordered

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user848120923836

Invite to my school

The Fresno Bee - Invite to my school

We're trying to have the news paper come out to our school tomorrow. Big Picture Elementary having their first annual career fair. Mayor Dyer will be our keynote speaker.

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Anonymous
map-marker Clovis, California

Paper not delivered

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Pate delivered late yesterday and today not at all. Had a wonderful delivery person now who. Very poor customer service cant even find out who now is delivering my paper!!!

User's recommendation: Poor customer service. Cannot speak to anyone !!!!

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Steven R Too

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unhappy with ebee

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AI Highlights
  • - Long-time ebee subscriber; enlarging articles no longer works, returns to normal size.
  • - Deleting and reloading did not fix it; the issue persists.

I have been an ebee subscriber for a long time and was very happy until couple of months ago. When I try to enlarge the article so i can read it, by the enlarging arrow or single or double clicking, it just pops back to normal size.

this used to work perfectly but now is a pain in the butt, so much so that it is very frustrating.

I have deleted it and reloaded with still the same problem. Please help me with this.

Pros:
  • Convenience
Cons:
  • Functionality of ebee

Preferred solution: A way for the program to work as before

View full review

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