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shop card fragrance refund customer service order fragrance shop customer service response
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Online code issues

Can not use my 20% discount I am currently a member and have 2 codes outstanding to use each time I try to add the discount to my order it does not take the discount off the full price of the item
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ID
#2589160 Review #2589160 is a subjective opinion of poster.
Location
Guildford, England

Still not got delivery

Delivery was received. Unfortunately I put the wrong number address. I put 25 25 instead of 26. But I must thank for prompt Delivery and my son received his present in the end.I

User's recommendation: Would definitely recommend to anyone.

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ID
#2572955 Review #2572955 is a subjective opinion of poster.
Location
London, England
New Reviewer

I still didn't receive any action with my order

The shop cant find my order. Didnt help at all. Didnt receive any answers! Not recommended. So unqualified customer service.
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ID
#2570084 Review #2570084 is a subjective opinion of poster.
Location
London, England
New Reviewer

Fragrance Shop - Viktor And Rolf Flowerbomb Perfume Review

Absolutely appalling customer service. Returned an unopened bottle of purfume and was told I would be refunded. Refund never went into my account. After numerous phone calls I was told that I had to drive 30 miles out of my way to the shop, pay £5 parking and go into the shop for cash! Did this and when I got to the shop they denied knowing about it and said it would go on my card. Still hasn't. AVOID THESE *** ARTISTS
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ID
#982242 Review #982242 is a subjective opinion of poster.
Product
Viktor And Rolf Flowerbomb Perfume
Reason of review
Return, Exchange or Cancellation Policy

Creed Aventus 125Ml Review

Do not buy creed aventus. 214.50 from the fragrance shop. I did. Its fake. I got my money back but they havent put a recall on it for others who have purchased. They advised the aftershave didnt hold its scent when i complained about it. Its been hassle. No compensation offer for time spent back and forth. At least got refund. Calling trading standards too
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ID
#878236 Review #878236 is a subjective opinion of poster.
Location
Glasgow, Glasgow City
Pros
  • When i initially bought staff were so helpful
Cons
  • Fake aftershave no compensation no recall other fakes
Reason of review
Not as described/ advertised

Review from London, London, City Of

I was given a 15% off vouchure which I won on a scratch card given with a small purchase. When I went back to use the vouchure the assistant said I already used it which I hadn't!!!! I would like to know when I used it, what I purchased, the date and the time please. I felt embarrassed and upset because I was falsely accused of something I had not done. Please can I have a response ASAP. Very unhappy customer...... Susan miller Henry Suemill@***.co.uk
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ID
#558404 Review #558404 is a subjective opinion of poster.
Location
London, England

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