The Foggy Dog
The Foggy Dog Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.1 star rating from 5 reviews; consumers are mostly dissatisfied. 50% would likely recommend. Rating distribution shows 60% unfavorable and 20% positive. The Foggy Dog reviews highlight recurring order and support issues.
Key Takeaways for Future Customers
- Expect cute, quality products and a good assortment.
- Be prepared for potential shipping errors and wrong item deliveries.
- Common customer complaints center on refunds and lack of reachable customer service.
Negative Feedback / Risk Areas
- Non-existent or unresponsive customer service and no phone support.
- Orders marked delivered but not received and wrong items sent.
- Refund delays and unresolved billing after returns.
Positive Feedback
Many reviewers praise product quality, layout of store, and product diversity; some report responsive resolution in individual cases.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.1 star rating from 5 reviews; consumers are mostly dissatisfied. 50% would likely recommend. Rating distribution shows 60% unfavorable and 20% positive. The Foggy Dog reviews highlight recurring order and support issues.
Key Takeaways for Future Customers
- Expect cute, quality products and a good assortment.
- Be prepared for potential shipping errors and wrong item deliveries.
- Common customer complaints center on refunds and lack of reachable customer service.
Negative Feedback / Risk Areas
- Non-existent or unresponsive customer service and no phone support.
- Orders marked delivered but not received and wrong items sent.
- Refund delays and unresolved billing after returns.
Positive Feedback
Many reviewers praise product quality, layout of store, and product diversity; some report responsive resolution in individual cases.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Darien, Connecticut
Missing order
The package was marked as delivered, but I never received it. I tried contacting customer service, but there is no phone number available, only automated email responses that have not helped resolve the issue. Very disappointing experience and lack of proper customer support.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Ineffective Customer Service
- - Wrong item sent; ordered size L, XL shown in follow-up.
- - Emailed on 12/31; tried contacting since, with no luck.
Wrong item is being sent. I emailed the company on 12/31 within minutes of the order being placed, notifying them I had ordered the size L vest but saw XL was on my follow-up email.
I have tried to contact them on numerous days since the 31st without luck.
Today, I received emails that both sizes are being sent. Ugh!!!
- Great assortment of merchandise
- Virtually no customer service available
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Akron, Ohio
D ring on dog collar broke & name tag lost
In process of solving issue. Awaiting response from company with a resolution.
Nothing else to state.
San Jose, California
Order was not correct t
No customer service! They send incomplete orders and charge you for it.
You can't reach them. Another order got canceled without me knowing!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReceived wrong collar
Ordered pink velvet collar, received collar pink material, need to exchange. Is it possible to order another one? Thank you, Valerie Quaresimo.
- Quality products
- Sometimes receive wrong product
Preferred solution: pink velvet collar 11-16in
User's recommendation: usually quality products , pleased
Franklin, Wisconsin
Order issue
Never received my order, and no one will respond. Not through email or phone calls.
Frustrating!
The phone call won't even go through. Buyer beware; their customer service is non-existent.
- Cute products
- Non existent customer service
Preferred solution: Deliver product or service ordered
Weatherford, Texas
Item not received
Guarantee service missing name tag but did receive my collar today. I am now contacting for the first time!
Preferred solution: My item
User's recommendation: I need to get my problem solved before answering some of the questions.
Lake Oswego, Oregon
Very responsive to solving my problem. Fantastic high-grade product
A problem in delivery occurred, not caused by the company. Needed to change erroneous delivery address. They worked on and resolved the problem.
Lake Oswego, Oregon
Wrong address
- - Address on my order was partly incorrect from a former address.
- - Customer service was polite and took my info, but the form never arrived.
Partial Incorrect address ( from former address) on my order accidentally morphed somehow. Reached customer service and they took info.
Very polite.
Only problem was they were going to send me a form but it never arrived. Wish I could talk in person.
User's recommendation: Be able to speak in person
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
The stuff I ordered didn't work. I sent the stuff back and never got a refund, so now I'm paying for stuff I don't even have.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
the stuff i ordered didnt work and i sent it back but im still paying for stuff i dont have. i need a refund
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerChange my flight
- - Broken ankle; can't fly back to Tulsa on Dec 23, 2024.
- - Cancel flight 23321 and hold the reservation.
- - Itinerary: 2154 LAX to PHX, 2995 PHX to Tulsa.
I accidentally broken my ankle at Taiwan so I couldnt
Make the flight back to Tulsa ok on dec 23 2024
From lax to Tulsa so I need to rebook my flight but I dont know exactly date .would you pls help me to cancel my flight and hold my reservation until I can walk .
My booking reference is 23321
Mon 23 Dec flight no 2154 to Phx
Mon 23 flight 2995 from Phx to tul ok
Preferred solution: Change my flight
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo customer service # available if you need to make changes on orders right away.
- - I accidentally clicked the order.
- - There is a customer service contact to correct order.
- - Alia reached out via the message system, but no one responds.
I accidentally clicked order, but had not finished completing the order. There is one in customer service that you can talk to to correct.
Hoping this gets resolved, before they process an incorrect order.
Alia reached out to the company through their message system. No one responds.
- No customer service available to help
Preferred solution: Full refund
User's recommendation: Too many other options to go through the hassle ordering from this company.
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