The Flying Biscuit Cafe
The Flying Biscuit Cafe Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Flying Biscuit Cafe has a 1.6 star rating from 2 reviews; consumers are mostly dissatisfied with service despite mentions of good food and high prices.
Key Takeaways for Future Customers
- Read The Flying Biscuit Cafe reviews for service trends before visiting.
- Expect decent food but factor in a higher price level.
- Discount offers like a 10% adjustment may not resolve issues.
Negative Feedback / Risk Areas
- Repeated customer complaints focus on poor customer service and staff ignoring patrons.
- Complaints mention cold food and inadequate resolution for billing or refunds.
- Inconsistent treatment at the bar and need for staff training are noted.
Positive Feedback
Reviewers acknowledge good food and value the variety of offerings and location despite service issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Flying Biscuit Cafe has a 1.6 star rating from 2 reviews; consumers are mostly dissatisfied with service despite mentions of good food and high prices.
Key Takeaways for Future Customers
- Read The Flying Biscuit Cafe reviews for service trends before visiting.
- Expect decent food but factor in a higher price level.
- Discount offers like a 10% adjustment may not resolve issues.
Negative Feedback / Risk Areas
- Repeated customer complaints focus on poor customer service and staff ignoring patrons.
- Complaints mention cold food and inadequate resolution for billing or refunds.
- Inconsistent treatment at the bar and need for staff training are noted.
Positive Feedback
Reviewers acknowledge good food and value the variety of offerings and location despite service issues.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
They brought my grit bow to the table cold. Offered no resolution but a 10%discount? The values of customer service are dead
Awful food, brought out cold with no resolution. Id expect better for 15 dollar grits.
And I was offered a 10%discount not good enough. Terrible experience.
User's recommendation: Don’t depend on good food
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Greenville, South Carolina
I experienced extremely poor customer service yesterday!
- - Staff ignored me at breakfast; no greeting or help at the bar.
- - Other customers were greeted; I plan to report to corporate and may not return.
Good morning, I came into your restaurant yesterday for breakfast and sat at the bar. I was ignored by every single employee that was working that day!
They all just looked at me and no one said hello can I help you! Its common courtesy to speak to customers! Then the waitress stated the host normally seats customers. Well this was not my first time at this location and Ive never known a hostess to seat someone at the bar!
I could not believe it as they should have recognize me from coming in before!
I finally had to ask was someone going to help me! Then as I sat there I observed how other customers were treated who came and sat at the bar. They were greeted and treated extremely nice!
I plan on sending this correspondence to your corporate office. Training is obviously needed!
Common courtesy is badly needed!
Not sure if I will ever be back to this location! What a big disappointment!
Dwayne DMac McMillan
The Guitartist that plays music downtown which brings people together!
- Good food
- Poor customer service
Preferred solution: Apology
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