These Guys Take your Money and Run

I placed an order with a promised turn time and it is a week after promised turn time and still didn't ship. I contacted them 3 times and they keep coming up with excuses that clearly show they have no biz being in biz. Do yourself a favor and stay away!!! "HELLO! It is now the end of the 4th day and still no tracking? I approved Monday night. day #1 Tuesday, day #2 Wednesday , day #3 Thursday, day #4 is Friday. even considering that i placed the order a week ago and still didn't ship? You website says you are only cutting now at the end of the 4th day. Now it is a weekend and you will say we can't ship till Monday. That is way over the 2-3 day turn time?
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ID
#798478 Review #798478 is a subjective opinion of poster.
Location
Pomona, New York
Reason of review
Poor customer service
Loss
$300
Preferred solution
Full refund
New Reviewer

The Flyer Guys AZ Dont Deliver

Hired the Flyer Guys AZ to deliver flyers. I requested to be contacted when the job was complete so that I could verify the delivery. They did not call me until days later and when I drove the area I found entire subdivisions that were not delivered to including the one I actually live in. I even went door to door asking homeowners had gotten my flyer and after 25 homes I gave up. Then I get a text message from a homeowner that did get my flyers with a picture showing they were delivering 3 of my flyers on each door. When I contacted the flyer guys about my issue they get very defensive and blame the homeowners for everything. Again I found entire areas with no delivery. After refusing to work with me on the issue they eventually just sued me which I found was common practice for them from other reviews I have seen. They are very arrogant and you the customer is always wrong. Very rude to work with and I just wish I spent a little more to use regular mail. Do not trust these guys whatever you do. Oh and to make things worse they broke a homeowners screen door and then hung up on her when she called to complain. Very Unhappy
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5 comments
#1351931

I have found this company to be extremely helpful. They have delivered thousands of flyers for me and I've never had a problem.

Maybe there were issues in the past, but not since I started using them for the past eight months. I would highly recommend!

#791833

Owners are very hard to work with. The wife will bad mouth your customers. Flyers dont get delivered.

#758951

Run dont walk from the flyer guys AZ :cry :cry :cry :cry :cry :cry :cry

#758949

Not a good company

#758948

The flyer guys az is very shady company and they dont deliver the flyers. They sill sue you after not doing the job.

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ID
#461685 Review #461685 is a subjective opinion of poster.
Loss
$1700

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