The Fitness Center For Women

Owner is moody and sarcastic to members. Sounds like kristie!

that's our gal. If she can't give you a *** experience, no one can! Does her cesspool of shittiness still exist?

yup.

If she can't treat her members with respect, why is she even a business owner? What a joke.

Classes always start late. This is very annoying.

Im starting to think that this website is for competitors to trash their competition. I have been a member of this gym for years.

I have cancelled my memberships when I went to college or moved and have never had one single issue with the cancellation process. I have quickly returned when I came back to the area. Also, this fitness center allows many women the opportunity to improve their health by providing a judgment free environment. I have to say that I would not go anywhere else.

I must mention that I do not have any financial gain by making this review.

I simply want other women to know that many members experiences are truly positive and have allowed us to reach our goals.

This place is way too expensive for what is offered!! The lowest monthly membership is $39. Interested in yoga? A separate package has to purchased. There are other gyms in Bristol that offer more classes (yoga included)and have a pool, but cost less. Why pay more for less when you can pay less for more?

This is to be a new place, but the paint job looks like a child did it. The spin bikes are way too close! Too much ambition for too small a space.

Within the first 2 weeks of the "grand opening," 3 classes were cancelled with no substitution class offered!

Very poorly run. Its clear the owner is not a trained business person.

Will NOT be going back, free classes offered on weekends or not!

It's a shame that because you have an opinion on something that you get to trash someone or their business on here. No one said it was a "new place", the gym moved to a different location.

If you saw this place before she did all this work and put her blood sweat and tears into it, it looks amazing. Not that you care anyway because you're not in her shoes and you don't know her and what this gym has been through. This is a locally owned small business that support women and the owner works her butt off so women have somewhere to go and feel comfortable. This is home to a lot of women.

You don't like the price, the paint job???? Then go somewhere else. You have no clue about this place because you obviously don't belong here. This gym offers what other gym's don't and never will.

So go ahead and go somewhere else. We don't want people of your kind at our gym anyway.

The Fitness Center for women is local, small gym that's currently moving to a new location. Generally, the staff is very pleasant and polite, and they help you with everything, take free measurements for you and all. The trainers are VERY nice and polite. The owner, however, is anything but.

I signed up twice --- the first time before I had gone to college, and had enough free time to commit to a schedule. It worked out fine until I had to cancel due to financial problems (I enrolled in college and could no longer afford to be in college and to afford the $41.48 membership fee, so I had to cancel.) I did this legitimately, by paying the $99 cancellation fee after about 5-6 months. After that, since I was in college, I did not attend the gym for about 2-3 years, until this summer when I had about 3 months to sign up again, this May (my new contract actually began 5/29/13).

So, I thought fine, I can afford this until I get a stable income after graduating college (I am graduating this year.) However, as the months passed on, I noticed another charge on my bank account for $46.59 in ADDITION to the $41.48 which was already taken out. I was fully aware of the yearly $25.00 fee, which had already came out, but this was something else. This extra charge was explained to me (much later, I might add) and the staff of the bank as an "insufficient funds" charge. The $20 "insufficient funds charge" + $41.48 - $46. I called the gym the very day I noticed the charge, and immediately asked to speak to the owner, however she was on vacation at the moment and they said I needed to wait for a week until she got back.

This was not acceptable due to the fact I had missing funds in my account at the moment, and I could not wait for the owner to sort it out with me. I am a college student and need EVERY cent in my account, and I do not account for such errors like "double billing" and other things that would cause my account to go into the negative. And I don't think it's fair to bill me twice, since Bank of America assured me this WAS the gym's error, not theirs, because I had enough funds in the account at the time this mysterious $46.49 appeared. How was it an "insufficient funds charge" when I had more than enough in my account?

I had to call my bank and file a chargeback for the extra amount of the $46. Bank of America explained this charge as a merchant error, and the bank refunded me the amount. The gym owner very rudely stated when she called today, that she disputed the charge against her company, because it was "not her error" and said that the bank is going to retract the refunded amount from my bank.

The owner, Kristie, was VERY rude and didn't seem to be very understanding of the problem. She insisted that she "did nothing wrong", and when I mentioned i'd like to cancel out of pure frustration and because I was moving out of town soon (and would be signing up with a much cheaper gym) in addition to all the trouble this has caused me with the bank (with overdraft fees and calling both the bank AND the gym to no avail), she informed me (or rather lied to me) about not being able to cancel.

On the very back of the membership agreement, it states that you CAN cancel before your contract ends, by paying a $99 cancellation fee. She blatantly lied to me on the phone when she called and told me that I not only can I NOT cancel, but that "the option to pay the $99 was no longer available" and said very condescendingly" "you signed a contract". Well yes, I signed a contract, because i've been at this gym before, AND because I read that you can cancel before your membership ends if you need to, by paying $99. She also tried to rope me into "freezing my account" which is much cheaper, but EXTENDS YOUR CONTRACT. So nope, that wasn't an option.

After she explained about how she runs a business and all the faxing a paperwork she now needs to do because of her company's billing error, she also made it seem as if she was doing me a favor somehow. She said that "as a courtesy", I could continue using the gym! wow! I get to use something i'm being billed for, in addition to dealing with your billing errors! cool! what a favor! how gracious.

Also she took the time to mention to me on the phone today that "I was afraid when you signed up again, because you had a history of this." Meaning, she resented the first time I canceled. Very, very rude. I am so displeased with the service I received.

I was given a really hard time there also when I tried to leave. I was given such attitude and treated rudely that I had to finish out my "contract" by avoiding the owner.

She is NOT a business person. I will never go back there due to the lies Kristie pulled with the billing and the contract!

She's lost over 100 members in the past year. I guess she needs to make her money for the new gym and her new car from somewhere!

First, I want to say that I just happened to stumble on this website while looking for a new gym to go to. I currently go to the Fitness Center and have been a member for close to 10 years and have recently decided that I need to move on. In the past few years there have been so many changes with staff and in general the vibe of the gym has completely turned around. It's no longer the encouraging place it once used to be. It's funny to me that Michelle was the first person to defend the gym on this website and now she and Kristie have apparently had a falling out, Michelle is no longer at the gym, therefore, not defending the gym anymore. Also, it's hysterical to me that Tanya left a few years ago and is now back. I wonder if she knows that Kristie pretty much trashed her when she left, as she does when all her instructors/tainers leave. I think it's time Kristie start looking at herself and not blaming everyone else when there's a problem and people quit or move on...

And I 100% agree with Becky and anonymous, the people "training" are not certified and really should not be taking $$ for services as such. That's DEFINITELY not only illegal but immoral. For Krisite to profess her love of God and to be "spiritual" and whatnot, she really needs to take a close look at her deceptive ways.

Unfortunately I feel like there are alot of unhappy customers and therefore if/when Kristie moves I don't feel like she'll have a big following. Which by the way, is she moving??? Does anyone know? As a member, I'd like to know. When you ask anyone there, they say they don't know..... Very unorganized... Very frustrating......

I understand this website is for people to share their own experiences and if you had/have a good one there, more power to you. That's great!

This is/was my experience. I wish it wasn't because it's close to my home and for conveniene sake I would like to stay there but with everything I just can't. Hopefully I can stick out my last few months and find a new place that doesn't have all the drama.