New Reviewer

Charged my credit card for services not rendered

I was planning on having a procedure done with this clinic and mistakenly gave them my credit card number before I set the date. They charged my account for the procedure without me even haven set a date, and refuse to refund my money, claiming I set a date. Their office manager, Teresa, tries to talk over me when I called to complain. They refuse to take responsibility for their illegal charges. I'm mad. Anyone have any idea how to file a complaint about a plastic surgery medical clinic? Does Better Business Bureau still exist? Isn't there some type of medical board that oversees these type of practices? How about Yelp? Any advice anyone can give? Mad. Mad. Mad. Mad. Mad. Mad. Mad. Mad. Mad. Mad. Mad. Mad.
View full review
ID
#1408550 Review #1408550 is a subjective opinion of poster.
Location
Honolulu, Hawaii
Service
The Ferguson Clinic Customer Care
Cons
  • Fact they charged me 5500 for a procedure i never had
Reason of review
Return, Exchange or Cancellation Policy
Loss
$5500
Preferred solution
Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article