The Family Handyman
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
The Family Handyman Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Family Handyman has 2.9 star rating based on 139 customer reviews. Consumers are mostly neutral.
11% of users would likely recommend The Family Handyman to a friend or colleague.
- Rating Distribution
Pros: I would like your telephone number for customer service, Great magazine, I like the magazine.
Cons: Unsolicited books sent, Customer service is awful, That i payed several years and received no magazine.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Family Handyman has 2.9 star rating based on 139 customer reviews. Consumers are mostly neutral.
11% of users would likely recommend The Family Handyman to a friend or colleague.
- Rating Distribution
Pros: I would like your telephone number for customer service, Great magazine, I like the magazine.
Cons: Unsolicited books sent, Customer service is awful, That i payed several years and received no magazine.Recent recommendations regarding this business are as follows: "If you like their product, pay by CHECK only", "Highly recommend", "Not sure!", "Not sure at this time until my complaint is resolved.", "Don’t bother using the website to renew your subscription.".
Most users ask The Family Handyman for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top The Family Handyman Reviews
"Resolved issue easily!"
Cleared issue quickly... Sought to clarify recent payment. Representative indicated no outstanding billing on my account. Issue was resolved.
"Over paid three times for the same subscription!"
Paid three times for the same subscription!would like to have a reply back to resolve the overpayment! User's recommendation: Not sure!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Garden City, New York
Unable to cancel
NEVER pay this group with a credit or debit card. If you do you will be billed for all sorts of things you did not want.
Always pay by CHECK only. Then, you have some control. They send books I do not want, bill me, I contest the bills with my credit card company and the charges are ultimately removed. However, I do like the Handyman magazine.
Every renewal I pay by CHECK now.
I have tried to cancel in writing, to no avail. I tried to cancel on line but every time I hit the button for customer service it comes back "ERROR." So I keep receiving books, which I do not open.
If they want them back, they can please send me a return label. Any bill I receive I write CANCEL in big letters (numerous times), and it is ignored.
User's recommendation: If you like their product, pay by CHECK only
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Issue size
Preferred solution: PLEASE INCREASE THE ISSUE SIZE OR FREQUENCY OF YOUR PUBLICATION.
Over paid three times for the same subscription!
Preferred solution: Full refund
User's recommendation: Not sure!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Subscribe
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Renewal cost discrepency
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Portland, Oregon
Subscription confirmation received. Ex-husband's
User's recommendation: Highly recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Canadian Subscription renewal
Preferred solution: Apology
User's recommendation: Don’t bother using the website to renew your subscription.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lakeland, Florida
Resolved: Cancel Subcription
Company fixed the issue and I have been provided with apology.
User's recommendation: They keep taking money out of my checking account and when your subscription expires they renew it even though I had cancelled it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Markham, Ontario
Canadian Subscription renewal
User's recommendation: Make necessary corrections to the website for foreign clients to successfully subscribe electronically
Seattle, Washington
Email and scan code doesn't work
Nothing works! Not your email or scan code.
Cant call you!
Very frustrating. Trying to enter your contest for recycling/upcycling to win $500.
Pittsburgh, Pennsylvania
I don’t want the guide as I did not order it & I paid in July of this year $27.& change that I feel was to receive your magazine for the next 2 years. Guide wasn’t to be sent to me as wasn’t ordered.
User's recommendation: No recommendations
Paid three times for a renewal!
Preferred solution: A refund for two!
User's recommendation: Not sure at this time until my complaint is resolved.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Google read
User's recommendation: Good handeyman good read, good read, good info have a nice day
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Quest
Preferred solution: Renewal
User's recommendation: Ok
Naperville, Illinois
It took forever tro get a person to answer my question
Mags.com (NOT magazine(dot)com) often has it for a fraction. Don't use the company directly, they are horrific as clearly seen herein.
Olmsted Falls, Ohio
I thought I paid this bill $16.00 for a gift subscription
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Exactly. Two months is a row they advertised the Best of 2023.
Two different codes. Neither worked. Company tried to deny it existed. I then went to FB, messenger, and complained.
Finally got an email they will "look further into it." I couldn't find my code pages used since I had submitted them when purchased, then they tried to bill me for 3x the amount, all the while denying I every had a subscription! Provided proof, they alleged "third party and don't show it" and my response, "that is YOUR shortcoming not my time or cost to absorb as a consumer." Then they said they'd look into the special couple for 2023 and get back to me. Crickets. I JUST FOUND both of the magazine pages with the 2 different codes that don't/never worked (entrapment?) and will be sending that to the FB messenger page.
I like the magazine, company service is horrific.
I was paying a monthly fee for several years and suddenly, I was charged 2x in 2023, 4x that amount, twice. After much work, I got those refunded.