The Empress Palace Ballroom
The Empress Palace Ballroom Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Empress Palace Ballroom has a 1.0 star rating based on 1 review and consumers are mostly dissatisfied; The Empress Palace Ballroom reviews note poor cleanliness and lack of basic amenities.
Positive Feedback
No positive aspects were reported in the available review; customers specifically flagged shortcomings rather than strengths.
Negative Feedback / Risk Areas
- Reports of dirty rooms and shared living areas creating hygiene concerns and customer complaints about cleanliness.
- Missing basic supplies and amenities such as toiletries and hair dryer, and unclear service scope versus a hotel.
- Poor customer service and high price level noted in feedback.
Key Takeaways for Future Customers
- Expect limited amenities and verify what is included before booking to avoid surprises.
- Consider the 1.0 star rating and reported cleanliness issues when comparing venues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Empress Palace Ballroom has a 1.0 star rating based on 1 review and consumers are mostly dissatisfied; The Empress Palace Ballroom reviews note poor cleanliness and lack of basic amenities.
Positive Feedback
No positive aspects were reported in the available review; customers specifically flagged shortcomings rather than strengths.
Negative Feedback / Risk Areas
- Reports of dirty rooms and shared living areas creating hygiene concerns and customer complaints about cleanliness.
- Missing basic supplies and amenities such as toiletries and hair dryer, and unclear service scope versus a hotel.
- Poor customer service and high price level noted in feedback.
Key Takeaways for Future Customers
- Expect limited amenities and verify what is included before booking to avoid surprises.
- Consider the 1.0 star rating and reported cleanliness issues when comparing venues.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
It’s not a hotel, it only provides a room,
- - Only a room was provided and it was dirty.
- - No toiletries provided.
- - A snoring man slept in the living room; the kitchen was dirty.
I booked The Empress Palace Hotel of Surrey by Expedia. Com, It's not a qualified family golem, it only provides a room. Its dirty, must no shoes in the house, no any equipment and base supplies offered, such hand paper , body wash, shampoo, hair dryer.,,
And the living room sleeping a snoring man in last night, very dirty kitchen.
Preferred solution: Partial refund
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.