The manager didnt want to give me a refund of 228$ personal training scam he got pissed because I said his personal trainers were fat and out of shape LOL and started arguing with me over the phone and didnt want to give his name but is not like I didnt find out Nick...
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ID
#3053105 Review #3053105 is a subjective opinion of poster.
Location
Meriden, Connecticut
New Reviewer
Original review updated by user Nov 09, 2021
They canceled my membership for wanting my 230$ refund for a personal training scam and plus I said there personal trainers all look out of shape LOL and the idiot *** r got mad I mean Nick r So nick r didnt want to tell me his last name cause I said I was gonna talk...
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ID
#3052967 Review #3052967 is a subjective opinion of poster.
Location
Meriden, Connecticut
Cons
  • Poor administration
Loss
$228
Preferred solution
Apology

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Verified Reviewer
New Reviewer

Took my money and soiled my debt rep: impossible to terminate contract

I am not one to publicly blame and shame companies as I am fully aware of the devastating consequences this must have, but I do feel that keeping quiet about this could lead to other victims. I have been struggling to cancel my Edge fitness membership and clear my name for OVER A YEAR NOW after signing a one-year contract with Edge and following all the correct steps for the cancellation of my contract after moving to Limpopo. Debit orders were withdrawn from my account long after the cancellation, I was contacted by a debt collector's agency last year and after hundreds of discussions with the entire Edge team and at least a month's worth of airtime spent trying to get them to clear my name, the debit orders stopped and I was promised that my debt name would be cleared. A year later - this week - I was contacted by the same debt collection agency with an urgent notice for a massive amount of debt now allocated to my name, which soils my reputation and comes very untimely as we are currently looking for a new rental home and credit checks are expected. Please note that Edge fitness has a flawed cancellation system, continues to withdraw money long after even the huge cancellation fee is paid and the contract is closed, and refuses to accept responsibility or amend their accounts internally. Either this is a deliberate scam (I have found that I am not the only one who has had this problem) or they have managed to hire every incapable administrative assistant in Jeffreys Bay and for some reason ordered them not to talk to one another.

User's recommendation: DO NOT SUBSCRIBE.

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ID
#2112597 Review #2112597 is a subjective opinion of poster.
Service
The Edge Fitness Clubs Membership
Cons
  • Poor administration
  • Sends you to a debt collector when you did nothing wrong
  • Potential money scam
Loss
$900
Preferred solution
I want a serious apology, my debt name cleared and my account cleared.

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