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The Earphone Guy
1
TOTAL REVIEW
New Reviewer
Don't do business here if you are LEO
purchased a radio handset for motorola radio. The item that was delivered did not work and was not the item pictured. Took 4 calls to get initial call back (over 10 days time), then they agreed to send info for return, and obtained my CC for purchase of a new more expensive mic. Nothing happened and 10 more days passed. No mic, no refund or return instructions, and now I am stuck with a mic I can't use. Nice going Earphone Guy?!!@! Never recommend you to anyone, because it is not the way business should be done.
3 comments
ID
Cons
- Inability to talk to someone
- Lack of any follow up
Reason of review
Order processing issue
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The Earphone Guy
At least you got a call.... I purchased a Streamlight battery, they were fast to debit my acct, but a month later it took 3 emails and 2 voicemails (all with no response) before I got thru to a person.
He said the order showed "at our warehouse" and didnt appear to go any further...and would check and call me back in a few minutes.
4 days later and no call... when calling back its always their " customer service" representatives are busy.
I am not sure who you spoke with at our office. But that's not the way we operate.
Please call us Monday - Friday at 888-331-****. I will personally make sure you are taken care of
Chris
Customer Service
Have been unable to contact the customer. Perhaps they did not purchase from us.