The Dump Complaints and Reviews
To41620459, cecelia is awake and extremely itti, as doieatti would say. As ceo- painter, faiegieatti, laura,demaiearti or any, some fiearsti should be endorsed. After all the e041620459, dumped every heaili of pa,s fight with paieGiearstan on youz guy,s. We we were all agents from cieatti, zoiearpti cia .. THe how 92045920716& . sevrtzl plrztz fouy atoraydi yi nki fo45920716 zxklm9 be more timely, i called you last year. My f2045920716 lost in a...Read more
#1010439 by anonymous
Salesmen tom, would not give me his real name. He would not show me the advertised mattresses. He said i did not want a cheap mattress and showed me 3 mattresses and went back to hanging out with other dolitte salespeople. They should invest more in management than advertising. I bought my bed at HomeDepot and the bedding. I am so happy. The dump is a good description of the store. Do you want to live in a Dump?Read more
Bought three pieces living furniture set, sofa, recliner, and loveseat. All pieces started falling apart after a year. Spent over $3000.00 and worthless ***. We are adults, over 50 years of age, and no children, no pets and we don't jump around on the furniture and have wild parties....we contacted Guardsman warranty company and they denied. Imagine that....a warranty company that would honor their warranty that we paid extra to have. We...Read more
by anonymous #1002039
The dump is selling products that have been dumped by various manufacturers. Do not buy from them. I've bought several items in each one of them has had nothing but problems that I've been unresolved by the dump.
Short Review for December 26, 2016, Other
by anonymous #979956
the location negates any savings due to crime rate below 10th street....
The Dump Sofa Repair Estimate Review
by anonymous #913884
I made an appt for a couch repair estimate, the dump customer service was supposed to come between hours 8:30-11am and never showed up. I wasted $200 at work cuz I had to take a day off. I got nothing done. Never trusting them again. I do not recommend this service ever!!!
SOFA AND A LOVESEAT Review
by anonymous #879472
Bought a sofa 3 months ago from the store located in Atlanta Ga. The sofa has a bad cushion and you sit lopsided on the sofa. Called the company and they said they would send someone out. No one ever came. I want to make it clear that you can't expect much from a place called The Dump. You get what you pay for.
My husband and I purchased a $600.00 recliner about the last week of August 2016. First week of September the chair looked as if it was purchased 10 years prior. The Dump blamed it on "normal wear and tear." Two people living in a home, both senior citizens, one working everyday and a recliner gets wear ar in a couple of weeks???? Sent pics in to no avail. Chair fading, threads loose, chair turning dark spots in some places lighter in others....Read more
It has taken me 31 days, 10 pictures and pages of documentation to finally get an answer from the Dump that my claims of a defective sagging mattress were unfounded. Though my pictures show a hump in the center of a 4 month old $3500 mattress and significant sagging on one side the customer service person sent me a email saying the manufacturer could not find anything wrong since the sag was less than an inch.....that means they did not even...Read more
Made the mistake of visiting the Dump and purchasing a able and chairs and arranging to have it shipped to Hayes for pickup on the 19th. The sales person mis-keyed and it was sent to the Dump. I called and spoke with customer service who ensured me they would send the furniture to Haynes so that it could be picked up in 2 days. the customer service person did not put in the order to relocate the items. It never got shipped, no notes made on the...Read more
The Dump houston advertised in both, the houston chronicle and on their website a $399 recliner sofa as a blackfriday deal. My husband and I drove 1+ hour and were there when the store opened just to find out you had to buy another piece of forniture to get the deal, which was never mentioned on their deceiving ad. Several costumers where lured into the store -just like us, with this false advertisement. This is so wrong! The will never have our...Read more
#961126 by anonymous
I bought a high end couch and love-seat one year ago and live alone with my husband. Both the couch and love seat sag in our normal sitting spot! We are both average size seniors and The Dump refused to make any type of repairs! They claim it's normal wear and tear which is bullshi! I'm very displeased!! I do see there are several unsatisfied consumers with the store!! I am very dissatisfied! I will report them to the Better Business !Bureau! I...Read more
#961011 by anonymous
I purchased a mattress in June 2016 Right way experienced squeaking and sinking. Called to to check on warranty. Was told no coverage because i didn't purchased a box spring and i only paid $200. Spoke with a manager who said he would see if he could help me. Told me to send i pictures. I did same day. He never responded. I called and left several messages for him. Haven't heard anything. They are the absolute worse company. And everday...Read more
I will admit to sometimes..ok..ok..often being a "difficult customer" due to receiving habitual poor, bad, and unprofessional conduct by Customer Service Department when spending my hard earned dollars. Too often the Sales Person is not the rude one, it's the people working in " Customer Service Area". These individuals act as if they "are above you" or " you are a bother to them". These individuals have " no authority" to resolve issues...Read more