The Dubai Mall
The Dubai Mall Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Dubai Mall has 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent feedback mentions high price level and poor customer service.
Key Takeaways for Future Customers
- Check prices and labels before buying to avoid disputes when reading The Dubai Mall reviews.
- Expect limited help with refunds or contested purchases from some retailers.
Negative Feedback / Risk Areas
- Customer complaints cite overpricing at Casa Pons and refusal of refunds.
- Poor staff attitude and weak customer service handling of disputes reported.
Positive Feedback
No positive highlights were noted in the available review set, aside from a lost-and-found inquiry.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Dubai Mall has 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent feedback mentions high price level and poor customer service.
Key Takeaways for Future Customers
- Check prices and labels before buying to avoid disputes when reading The Dubai Mall reviews.
- Expect limited help with refunds or contested purchases from some retailers.
Negative Feedback / Risk Areas
- Customer complaints cite overpricing at Casa Pons and refusal of refunds.
- Poor staff attitude and weak customer service handling of disputes reported.
Positive Feedback
No positive highlights were noted in the available review set, aside from a lost-and-found inquiry.
Media from reviews
Turn one complaint into a collective action
Shibuya, Tokyo
Terribly ripped off at Casa Pons
- - Charged AED 870 for two small tea bags with no price tag.
- - Staff did not measure the product; refund refused.
- - Visitor felt exploited and won't return.
Hello sir,
I want to make a complaint about my shopping experience at Casa Pons at Dubai Mall. I bought 2 small bags of tea there and was charged AED870 which is like a lot higher than what other stores would charge.
I am a visitor here and I felt I was taken advantage of. The goods do not have price tag. The staff did not even measure the product. This was a really bad experience which I think is detrimental to Dubai Malls reputation as well.
I went back to the shop the next day requesting refund(didnt open the bag), the staff refused.
Their attitude is bad as well. Will never go back to this shop.
User's recommendation: Don’t buy at ARABESQ GOURMET (Casa Pons), it’s over priced!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLost and found
My husband lose her credit Visa card in front McDonalds. Please check.
Kunzeko Nzinga its the name in the card.
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