The Drop
The Drop Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Drop has a 2.0 star rating from 2 reviews. Consumers are mostly dissatisfied; members report issues with rewards redemption and customer service.
Key Takeaways for Future Customers
- Check membership reward terms before joining; rewards are easy to earn but may be impossible to redeem.
- Expect limited help from customer service for redemptions and delivery contact issues.
- Prices reported as high; consider this when reading The Drop reviews.
Negative Feedback / Risk Areas
- Recurring customer complaints about unredeemed rewards and poor customer service.
- Delivery communication problems and reported inability to contact drivers.
- Complaints about discounts and high price level.
Positive Feedback
Members say rewards are easy to earn and some historical redemptions succeeded.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Drop has a 2.0 star rating from 2 reviews. Consumers are mostly dissatisfied; members report issues with rewards redemption and customer service.
Key Takeaways for Future Customers
- Check membership reward terms before joining; rewards are easy to earn but may be impossible to redeem.
- Expect limited help from customer service for redemptions and delivery contact issues.
- Prices reported as high; consider this when reading The Drop reviews.
Negative Feedback / Risk Areas
- Recurring customer complaints about unredeemed rewards and poor customer service.
- Delivery communication problems and reported inability to contact drivers.
- Complaints about discounts and high price level.
Positive Feedback
Members say rewards are easy to earn and some historical redemptions succeeded.
Turn one complaint into a collective action
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Verified Reviewer
Cannot redeem earned pointz
- - I am a DROP member since inception and have redeemed rewards; please call 336708**** to discuss closing the account and receiving a Sephora gift card.
I have been a DROP member since inception. I have accumulated and redeemed many rewards until now.
I follow all instructions per support tickets. There have been no redemptions for months, possibly years.
I'd like to close my account and get a SEPHORA gift card, as this is ridiculous. Please call me at 336708****.
- Easy to earn
- Impossible to redeem
Preferred solution: Full refund
To make contact with a delivery
I am not able to get quickly to my door so your delivery guys drove off ( last time just left it in porch ) unable to make contact with them please help
Preferred solution: Deliver product or service ordered
User's recommendation: Better communication and more patience
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