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The Denver Post

The Denver Post

denverpost.com
What is your customer experience with The Denver Post?

The Denver Post Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Searchers for The Denver Post reviews will see a 1.3 star rating based on 1 review and widespread dissatisfaction among consumers.

Key Takeaways for Future Customers

  • Expect recurring delivery problems that affect print and digital subscriptions.
  • Customer service responsiveness is reported as poor when resolving issues.

Negative Feedback / Risk Areas

  • Delivery issues and missed papers are a common The Denver Post customer complaints topic.
  • Phone lines disconnect and customer service fails to fix problems promptly.
  • Billing and credit for missed service are disputed by subscribers.

Positive Feedback

In-person subscription outreach occurs and there are long-term subscribers despite a high price level.

View full overview ›

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Guy P Ouh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Parker, Colorado

I have not received a paper the last 4...

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I have not received a paper the last 4 days!! And have not received a paper many times this year !!

if your paper was free I could understand, But its NOT. making me wonder why you dont fix this ongoing problem.

User's recommendation: Get what you pay~for !!!!!!!!!

View full review
Anonymous
map-marker Denver, Colorado

Cancel my subscription

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AI Highlights
  • - Phone number doesn't work and I want to cancel my subscription now.
  • - Not a Colorado representation; California pretending to know our beliefs.

Your phone number doesnt work and your newspaper sucks. I want to cancel my subscription now.

Its not a representation of Colorado!

Its California pretending to know what we believe. Were not as stupid as you hope we are.

User's recommendation: It’s not a representation of Colorado! It’s California pretending to know what we believe. We’re not as stupid as you hope we are.

View full review
Anonymous
map-marker Aurora, Colorado

Delivery issues again and again

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AI Highlights
  • - Cancelled subscription again due to ongoing delivery issues.
  • - Sun, Wed and Holiday papers; only 1 Wed arrived, others missed.

I have cancelled my subscription again. About four months ago I was approached by a young man to subscribe to the post.

I said no at first because of previous delivery issues .He assured that those problems had been addressed. Well not really. I signed up for the Sunday, Wednesday and Holiday paper. I have only received 1 Wednesday paper, no July 4 paper and no

Sunday paper for 7/9.

This problem still has not been fixed and it seems to be ongoing with no end in sight. Extending the paper for extra weeks does not help if it is not delivered.

Cynthia Mollner

Pinnacle Ranch Condominiums,

9944 E Carolina Cir Apt 104 Aurora 80247.

User's recommendation: Don’t bother. If it is not delivered what’s the point.

View full review
Bruce W Ywn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Digital subscription

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AI Highlights
  • - Denver Post digital subscription not received for a week; Evening Post emails remain uninterrupted.
  • - Credit for missed week; billing paused.

For the past week I have not received my digital Denver Post subscription, even though my Evening Post emails have remained uninterrupted. I called every day last week and have only been given a different bunch of mumbo-jumbo every day with no results.

Then today I tried to call on both customer service numbers and the calls keep disconnecting. I would like my subscription fixed ASAP and I want a credit for the week of service I missed . My monthly billing date is coming up very soon. DONT EVEN THINK ABOUT BILLING ME UNTIL THIS IS FIXED.

As a subscriber for more than 50 years I expect better treatment than this. GET IT DONE!

Bruce Wilkie 303-946-****

User's recommendation: Caution.

View full review

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