Loretta S Vlm

Db machine injury

Fell off the DB machine as there is no resistance for gravity . Went to hospital for injury . Need to return and get reimbursed .
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Loss:
$325
Cons:
  • Easy to fall off of

Preferred solution: Full refund

Amy E Ahx

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Verified Reviewer
| map-marker Chorley, England

I returned this item and I'm being charged on my credit report for it?

I returned this item and Im still being charged for it by affirm on my credit report? I need to know why this is happening?
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Loss:
$50
Pros:
  • Good exercise machine

Preferred solution: Full refund

Stacy H Tfw

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Verified Reviewer

DB METHOD APP

Hello, I just received my machine on Saturday but I cannot find the app to download. Please advise. Thank you!
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Preferred solution: The app location. It doesn't seem to be available on the Google playstore.

Brenda G Iqq

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Verified Reviewer
| map-marker Sunshine Coast, Queensland

Playbook

Took money from me I am done with this company going to tell the media not to buy this property yyyyy
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Loss:
$99
Cons:
  • Worthless

Preferred solution: Full refund

Anonymous
map-marker Victoria, Texas

Playbook

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I signed up for the prime and it suppose to be yall and playbook is back and took 100.00 out of my checking account
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JackieJewels

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Verified Reviewer
| map-marker Van Nuys, California

Zero Customer Loyalty!!!

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The DB Method - Zero Customer Loyalty!!!
Updated by user Apr 01, 2022

They offered me $100 off a new machine. No thanks!

Original review Mar 01, 2022
I can not believe there have not been more negative reviews on this site about this company!
The DB METHOD (a pricey exercise machine) has the absolute WORST customer service I have experienced in years!!! I bought one at the beginning of the company, 3 years ago.

I liked it, but it squeaked and was a bit wobbly. I abandoned it for a couple of years in the corner of my bedroom and started back up yesterday- when it promptly BROKE!! I contacted the company and was told that they didn't sell that model anymore and there was NOTHING they could do!!! NOTHING!!!

This is an American company with ZERO customer loyalty. Please help me pass it on!!!
https://www.facebook.com/dbmethod
Also, in their IG The-Dbmethod has 160k followers and less than 100 likes per post. THEY ARE FRAUDS. I'm annoyed!The DB METHOD (a pricey exercise machine) has the absolute WORST customer service I have experienced in years!!!

I bought one at the beginning of the company, 3 years ago. I liked it, but it squeaked and was a bit wobbly. I abandoned it for a couple of years in the corner of my bedroom and started back up yesterday- when it promptly BROKE!! I contacted the company and was told that they didn't sell that model anymore and there was NOTHING they could do!!!

NOTHING!!! This is an American company with ZERO customer loyalty. Please help me pass it on!!!
https://www.facebook.com/dbmethod
Also, in their IG The-Dbmethod has 160k followers and less than 100 likes per post.

THEY ARE FRAUDS. I'm annoyed.
I have since been blocked from all of their social medial.
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User's recommendation: Skip it. They will not let any negative reviews be posted and will ignore any issues after 1 year.

Fay S Qkk

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Verified Reviewer
| map-marker Dearborn, Michigan

Acres missing

The front of handles on the bottom of the handle bar there is 2 holes on the bottom bar that hold the handle bars and the bottom of handle bar also has 2 holes that look as though they should have screws to connect them to each other.
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Anonymous

Harassing customer service, censorship, faulty product, no refund?!?!

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Under new federal law, companies are forbidden from restricting, prohibiting or penalizing consumer-posted reviews of the company or its goods or services. The company called the DB method constantly is in violation of this law as they omit any review of a product that reveals faulty merchandise or misleading information. They bully their customers so that nobody will know the truth and I am a victim of this. Not only via Facebook in their group page, but also via messenger and eventually my email. They are threatening me and saying that my posts which purely asked if anyone else was experiencing these issues were defamation of character. I will happily sue back for he micro aggressions they are continuing to harass me with. This page needs to be investigated. CENSORSHIP of SOLD MERCHANDISE is ILLEGAL. They are sketchy and inappropriately taking peoples money for poorly designed product far from advertised items. I have been ripped off completely, sold faulty product and had constant refusals to refund my money back. Christina Findakly
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User's recommendation: STAY FAR AWAY!!!!

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