The Dallas Arboretum and Botanical Garden
The Dallas Arboretum and Botanical Garden Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating and consumers are mostly dissatisfied based on 1 review.
Positive Feedback
The site has available restrooms and accessible grounds according to the review.
Negative Feedback / Risk Areas
- Double charge incident where staff refused to void a transaction, a key customer complaint.
- Poor customer service response to refund requests and unclear refund policy.
- High price level compared with expectations.
Key Takeaways for Future Customers
- Read receipts and ticket policies before purchase and confirm retained ticket details.
- Ask staff about refunds and cancellation rules in advance when buying tickets or membership.
- Check The Dallas Arboretum and Botanical Garden reviews and consider other gardens if price or service is a concern.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating and consumers are mostly dissatisfied based on 1 review.
Positive Feedback
The site has available restrooms and accessible grounds according to the review.
Negative Feedback / Risk Areas
- Double charge incident where staff refused to void a transaction, a key customer complaint.
- Poor customer service response to refund requests and unclear refund policy.
- High price level compared with expectations.
Key Takeaways for Future Customers
- Read receipts and ticket policies before purchase and confirm retained ticket details.
- Ask staff about refunds and cancellation rules in advance when buying tickets or membership.
- Check The Dallas Arboretum and Botanical Garden reviews and consider other gardens if price or service is a concern.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Woodward, Oklahoma
Not worth it and refused to void a double charge.
- - Daughter paid; we paid in person and learned later.
- - No refund was offered and the policy wasn't shown at payment.
Daughter paid for tickets. We didn't know this until after we had paid, in person, for the tickets ourselves.
Came back and asked them to void the transactions as we already had paid entry and they said their policy is not to offer refunds.
Refund policy was nowhere to be found where I paid, and I can't confirm if they had a policy on the receipt because the retained the ticket which doubles as a receipt. Highly recommend you stay away.
- Have restrooms
- Double charge without agreeing to void
Preferred solution: Full refund
User's recommendation: Stay away - find other gardens - plenty nearby.
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