Product: The Cover Guy Customer Care Rating: 1 Star Clear all filters (2 of 8 reviews match)
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The Cover Guy - Do u notice that they don't respond to certain complaints cuz they know it's true and they can't rebut the complaint?

1.0
Details
when they know it's true they remain silent. They won't respond to bonafide claims or complaints because it will expose them. really! really! really! {{redacted}}
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Author
Service
The Cover Guy Customer Care
Cons
  • Running around
Reason of review
Bad quality
Preferred solution
man up
Review #1338798 is a subjective opinion of poster.
1 comment
1.0
Details
I placed an order based on the promise of assistance prior to production. Calls were not returned, email exchanges went in circles and appeared to be coming from someone with no customer service experience and NO knowledge of the product they are selling. Seemed best...
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Anonymous
#1413684

Hello Claudia,You have recently confirmed dimensions on how you would like your custom cover made. All our emails and phone calls are answered within 24 hours, depending on ...

Author
Service
The Cover Guy Customer Care
Reason of review
Poor customer service
Review #1152079 is a subjective opinion of poster.