Product: The Cover Guy Customer Care Clear all filters (1 of 8 reviews match)
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Product:
Resolved
2 comments
3.6
Details
The Cover Guy - Unbelievably terrible customer service
custom cover purchased in 2015. Became waterlogged last winter. Also stitching is falling apart. I believed there is a 7 year warranty. I wrote to TCG and sent in the required form with pictures. That was on April 4, 2019. I received a robot reply email stating that...
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TheCoverGuy
The Cover Guy Verified Representative
#1695787

Hello, Please check your emails, as I believe we have already messaged you from info@thecoverguy.com.

Author
Service
The Cover Guy Customer Care
Cons
  • Customer service
  • Warenty the way they handeled the situation
  • No customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1547503 is a subjective opinion of poster.