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The Computer Guy / Gordon Kolm is Not knowledgeable

In our opinion the computer repair service provided by "The Computer Guy / Gordon Kolm is a total waste money and time. We found Gordon to be lacking in the knowledge to fix problems we had with our computers. After spending over $240.00 to correct a wireless problem we had with our printers we were told the problem was with our router. This was not at all true and after we demanded that he leave we reinstalled the printer drivers and had them up and working. NO ROUTER OR OTHER EQUIPMENT WAS REPLACED. I do not believe that Gordon is knowledgeable with the total computer Wi-Fi systems, but he sure is willing to charge a customer while he plays on the customers time and money. We would NEVER recommend his service to anyone and would suggest that if you are considering calling him for service that you rethink the decision. Gordon Kolm advertises and works under the name of "The Computer Guy" out of Beloit, Wisconsin and offers his services in the lower Wisconsin and north central Illinois area. PLEASE reconsider any decision to contact Gordon for any computer service or repair. We are familiar and used other techs and in our opinion Gordon is the worst, least informed, and most expensive tech we have ever known. Please learn from our expensive mistake and look further before you also make a mistake and waste your money Thank you
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#902741 Review #902741 is a subjective opinion of poster.
Caledonia, Illinois
The Computer Guy Computer Repair
  • His wasted time and high charges
  • His attitude towards our equiptment
  • His lack of knowledge
Reason of review
Not as described/ advertised
Preferred solution
Price reduction

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