The Collectors Addition
The Collectors Addition Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Collectors Addition has 1.8 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "If you don't want to get frustrated , don't botherher", "Not a good experience so far.".
Review authors value the most Privacy and Data Security and Diversity of Products or Services. Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Collectors Addition has 1.8 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "If you don't want to get frustrated , don't botherher", "Not a good experience so far.".
Review authors value the most Privacy and Data Security and Diversity of Products or Services. Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bellingham, Washington
Not user friendly
You do not have a user friendly website. Have been trying with no success to place an order.
You state I can contact you about the shipping cost ,and see if it would be cheaper to send UPS. The current shipping is $17.05 my order number 621********
User's recommendation: If you don't want to get frustrated , don't botherher
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Salt Lake City, Utah
Checking status of an irfer
Called and the number was disconnected. Emailed them again.
No response to first email. Feeling like this is sketchy but we will see
User's recommendation: Not a good experience so far.
Reading, Pennsylvania
Checking order
Where is my order??? My order number is 526******** please advise ...again where is my order??? ...where is my order where is my order where is my order when is it going to ship when is it going to ship
Los Angeles, California
Only part of order sent
Ordered several items, only received two of 6.
Sent several emails for info on other items. Have be waiting two months since ordering and almost 5 weeks since receiving the two items and no items and no replys
Buford, Georgia
Resolved: Do NOT do Business with Collectors Addition.com
It took 2 months to get this resolved, and as luck would have it, the very day after I posted this review they finally got in touch with me. I have no idea whether they saw this review or not.
Still, it wasn't until I emailed them from a different email address that they finally responded, which made me wonder why they did not respond from the original email they had been using for me. I did finally get a full refund, but I would still caution anyone from doing business with them unless you get a phone number from them BEFORE you order.
Had I been able to call them from the beginning, a lot of this frustration could have been avoided. In the end, they did make things right but I really had to hunt them down to get my refund and that is inexcusable.
I placed an order from their web site in December 2014. Had a question about the order and they had no phone so I emailed them.
The owner, Danielle, returned my message and then accepted my order and payment and sent me a confirmation email of the order. She also sent a second email stating it would come in two boxes. It is 2/13/15 and I am still waiting for the second box which is 2 missing items from my order. I have emailed Danielle multiple times now with no response.
Her fax number is apparently a fraudulent one because the faxes don't go through. My emails are not getting returned so I know she is receiving them. I reported her to BBB and she ignored them as well. Now I see that she has 23 complaints against her with BBB and STILL she is up and running doing business on the web.
On her web site she claims that she will GLADLY give her phone number to customers with order. That is an outright lie. It amazes me that this woman is getting away with doing business like this as I see that many other customers have had the same issue with this company. She must be banking on the fact that no one is going to hire any attorney to go after her because it would cost more than the items you never receive.
So to anyone reading this, beware!
DO NOT DO BUSINESS WITH THIS COMPANY BECAUSE IT IS A GIANT RIPOFF. Forewarned is forearmed.
- Business practice
Preferred solution: Full refund
I placed an order on December 3 and have not received it. I have emailed them several times, but gotten no response. I received an order confirmation when order was placed, but nothing since then.
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Same experience for me….terrible customer service. No response to emails and never answer phones. Avoid this company!