The Collectors Addition Reviews
E-commerce Talks
Art for Your Home Not Museums
Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.
David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.
Only part of order sent
Resolved: Do NOT do Business with Collectors Addition.com
It took 2 months to get this resolved, and as luck would have it, the very day after I posted this review they finally got in touch with me. I have no idea whether they saw this review or not.
Still, it wasn't until I emailed them from a different email address that they finally responded, which made me wonder why they did not respond from the original email they had been using for me. I did finally get a full refund, but I would still caution anyone from doing business with them unless you get a phone number from them BEFORE you order.
Had I been able to call them from the beginning, a lot of this frustration could have been avoided. In the end, they did make things right but I really had to hunt them down to get my refund and that is inexcusable.
- Business practice
Companies Similar to The Collectors Addition
Discovery Channel Store
“I got a email offering to sign up for a year paid for year and Im still getting charged 4.99 a month....“
Craft Kits and Supplies
“I placed an order online in December 2015. Although they took my money without hesitation, I have yet...“
DSstyles
“Do NOT purchase any items feom this website. Owner is non-responsive to customer concerns. Exceptionally...“
The Paragon
“These were to be a set pants and shirts only received the shirts. Either make good or refund.please send...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I placed an order on December 3 and have not received it. I have emailed them several times, but gotten no response. I received an order confirmation when order was placed, but nothing since then.
I finally contacted the Georgia State Consumer Protection Agency. BBB contacted this business but they did not respond.
They DID respond once they became aware that I had filed a complaint with the Georgia CPA. At that point, they were in CONSTANT communication, so it seems that they care much more about being reported to the CPA in their home state. Also, if you have a different email address than the one you used to place your order, I suggest contacting them with a different email address and also forward a copy of your confirmation to them when you contact them from the separate email. Between doing that and filing a complaint with the GCPA and advising them that I had done so, they finally gave me the refund I was entitled to all along.
It basically came down to me trying to "fool" them into reading my message by using a different email address, and it worked. You should not have to go through all this but unfortunately, it is the way they do business. They never once supplied me with a phone number and I didn't realize it until I had already given them my credit card information.
It's a shame.
Having the same problem with them. Is this a scam web page?