Cleaning authority in Memphis, TN only wants to hire lazy, of the streets people! Literally will hire anybody! Including drug addicts and cleaners that will come into your home and steal from you! The owner is a joke and does not live up to his word and is just a push...Read more
On 2/23/17 I had a visit scheduled with the Cleaning Authority franchise for the Daytona area. They were a no show and no call. This is a visit I called twice to confirm since we are having guests this weekend. I called and left a msg during business hours on the 23rd...Read more
I was terminated as a customer via a email less than 1 business day before my next cleaning. This was because I complained about the work not being done, dead bugs on the carpet/window sills, kitchen cabinet doors with dust/dirt, garbage not taken out or left in the...Read more
The Cleaning Authority Cleaning Service Review
by anonymous #1005410
Staff does not speak English, so they do not understand instructions. Staff checks off cleaning list even when task has not been completed. I come home to find cobwebs, dust bunnies, and trash. Manager will not listen to concerns. Hung up on me twice. Do not hire them!
The Cleaning Authority House Cleaning Service Review
by Petsounds3 #997692
1 of 1
Very poor cleaning done after repeated emails and phone calls. Need cat hair removed and have pointed out neglect several time.
Short Review for November 19, 2016
by anonymous #957905
Brasleton,ga TCA has not paid me for my work,or paid for gas I had to get, the boss hasn't even returned any calls,if I had known that I would lost more money than making,wouldnt recommend these folks to clean my cat *** box! This girl has been waiting 3 weeks ,and still Nada! Hey Mary,send my *** check,or do I need to get board of labor involved! Ya'll suck!
Short Review for August 21, 2016, Pc_bad_quality
by anonymous #904599
Horrible service ...4 hours of cleaning at $140 and missed major items such as shower / missed dusting some major furniture ..mopped entire house with same dirty water ...what a scam !!!!
The Cleaning authority has a high turn over rate with their employees so you never know if your house is going to be cleaned efficiently or poorly. I have been a customer for a few years and kept hoping for them to improve but have found customer service is declining....Read more
week-Edit This company sent people to my 92 year old mother's home and didn't do the job they were contracted to do (1.5 hours/3 cleaners but left in under an hour after standing around and not having cleaned hardly anything) and then sat in a blind spot in our...Read more
We contracted for monthly service by Cleaning Authority. We both met with the franchise owner for this location. We stressed several key items as very important. Their two higher priced "deep cleanings" appeared good, with minimal issues. The following cleanings...Read more
Here's the kitchen-I think the scam is on these initial cleanings which are expensive. The kitchen wasn't cleaned- nothing moved on the counters, backsplash ignored-bedroom dust ignored. Never again--just cancelled. Had hoped to not have to do it myself for...Read more
They did not show up to clean our house. Actually they didn't show up to clean either of the houses they were supposed to clean yet, said they did. The only thing they did was steal the garage door opener and refuse to give it back unless we give them money for it! We...Read more
Jack Reynolds is literally one of the worst people I've ever met in my life. He is rude, unapologetic, and downright crazy. I worked for him for a little over a month and was recently terminated two weeks before Christmas. I was never trained properly, and was always...Read more
I have been dealing with this company for about a year. The staff are very courteous. The cleaning rated 1 to 10 10 being the highest is a 4. They never pick up anything. I have a throw rug the wont even pick it up to vacuum. They wont move any furniture. They wont...Read more