Stay away this place is a joke

I sent my motorcycle rim to them on march 1st i received the ups confirmation they received the wheel. 3 weeks had pass so i called for and update because it was getting close to riding season. Was told it was in the workshop they haven't started on it yet they had to get the bearings out and i will be 6 weeks after that. today is July 20th i call to see what was going on and it was still just sitting in there shop they gave me the lamest excuse about they couldn't get the bearings out so they took it no another place and they couldn't get out the bearings neither, thats not a hard task, they had my wheel for over 4 months with no call or anything and if i didn't call them they wouldn't have called me. told them to just send me my wheel back. With service like that i cant believe there still in business.
View full review
ID
#885668 Review #885668 is a subjective opinion of poster.
Location
San Mateo, California
Service
The Chrome Shop Customer Care
Reason of review
Poor customer service

Not trustworthy.... Very disappointed.

Parts received late. No courtesy calls. Delays delays delays. After some questionable signs, I decided to do some online researching. Wow, unreal and inexcusable customer service. I discovered almost 20 complaints that had been filed. I take partial responsibility for not looking more into this shop prior. I thought the services I needed were so simple that an average minded person could understand, process and complete. So glad I got my stuff back unlike others. This is just my $.02 on what I experienced, if you had good business dealings with Jason, consider yourself fortunate. They seem to care less.
View full review
ID
#598045 Review #598045 is a subjective opinion of poster.
Location
Ocean Isle Beach, North Carolina
Service
The Chrome Shop Customer Care
Reason of review
Poor customer service
Preferred solution
Price reduction

Chrome wheel

I sent my wheel to be chromed back on July 28, 2014 and it December and the guys have my money and will not return my wheel or telephone calls they full of junk. Jason is a big liar and I wheel not ever do business with this company ever again. I am seeking a attorney in order to get my property back. Do not ever do business with this company. They are a rip off. If you talk to a guy by the name of Jason, run fast you can. He will take your money and will not give a *** about you.
View full review
ID
#567890 Review #567890 is a subjective opinion of poster.
Reason of review
Poor customer service
New Reviewer

Ripped off by the chrome shop, Rockwell, NC!

Ripped off by the chrome shop, Rockwell, NC!
Ripped off by the chrome shop, Rockwell, NC!
Ripped off by the chrome shop, Rockwell, NC!
Ripped off by the chrome shop, Rockwell, NC!
Ripped off by the chrome shop, Rockwell, NC!
Ripped off by the chrome shop, Rockwell, NC!
Will not make good or return any calls concerning $ 3080.00 worth of Chroming that is defective. Also has taken additional parts, approx. $ 300.00 from me, no response. Promised several times to deliver & pick up the defects seen below.3pics bumper # 1-shows poor coverage in chroming process 2pics bumper # 2-shows poor coverage in chroming process 2pics bumper # 3-shows holes that we were charged $ 425.00 to fill in along with grinder marks 3pics bumper # 4-shows holes that we were charged $ 425.00 to fill in along with grinder marks 4pics bumper # 5-shows poor coverage in chroming process along with actual hole in bumper 2pics bumper # 6-shows poor coverage in chroming process 6pics bumper # 7-shows poor coverage in chroming process along with bent mounting brackets This bumper (#7), I was told there may be the chance of not being able to fix it. Was told Jason would call to discuss and let me know before chroming. Bumper is wavy and not straight enough to look right on the car. We were charged us $ 425.00 to straighten and $ 225.00 to chrome this bumper
View full review
ID
#446995 Review #446995 is a subjective opinion of poster.
Location
Rockwell, North Carolina
Loss
$3300
New Reviewer

6 MONTHS LATER AND STILL NO PARTS!!!

WE PURCHASED OVER $2,000.00 WORTH OF PARTS FROM 704 CHROME SHOP IN MARCH OF 2012, I MYSELF DIRECTLY WENT TO THE BANK AND TRANSFERRED THE MONEY TO THE OWNER JASONS ACCOUNT. IN APRIL WE WENT TO PICK UP THE PARTS...GUESS WHAT...? WE ONLY GOT HALF AND JASON ASSURED US HE WOULD SEND IT VIA MAIL! 2 MONTHS PASSED AND STILL NO PARTS. WE CALLED AND HE SAID IT WAS THE POST OFFICE'S FAULT AND HE WOULD SEND AGAIN. 1 MONTH PASSED NO PARTS, WE CALLED HE SAID IT WAS OUR FAULT WE GAVE HIM THE WRONG ADDRESS, HE WOULD SEND AGAIN (KEEP IN MIND HE NEVER ASKED FOR THE NEW ADDRESS UPDATE) EVERY WEEK SINCE THEN WE HAVE CALLED AND ITS THE SAME *BS*. HE HAS MORE EXCUSES THAN A COMMON THIEF! AND LIKE MANY OTHER PPL HE BECOMES AWARE OF THE PHONE NUMBER NOW AND REFUSING TO ANSWER. I AM SO FED UP WITH THIS COMPANY AND I SEE NOW WHY THERE IS SO MANY NEGATIVE THINGS BEING PUT ON THIS SITE! PLEASE BEWARE WHEN MAKING A PURCHASE FROM WHAT HE CALLS HIS COMPANY A CHRISTIAN PLACE.
View full review
ID
#346196 Review #346196 is a subjective opinion of poster.
Location
Raleigh, North Carolina
Loss
$1000
New Reviewer

704 the chrome shop is a fraud

i purchased a set of cbr 929 rims in chrome for $925 back in march for an exchange. i spoke to the *** in charge by the name of jason, he swore up and down my rims would be delivered in 2 weeks or less. a month later in may 2012, still i got no rims. i called back and he was being a complete *** about the situation and i asked for a refund. he told me he makes over $40,000 a week in chrome sales and that my money didnt matter to him. after all the dispute he promised my rims were in stock and would be shipped overnight.2weeksafter i decided to call to see what was going on with my rims. he told me that one of his employess sold my front rim and would have another by the following day. it is now may 30th and still no rims, i called and the *** must know my number by heart because he refuses to answer my calls. i called paypal and will be getting my money refunded back to me. long story short, this guy is a piece of *** and is a bad businessman, he doesnt keep his word and doesnt give a *** about a customer. 704 THE CHROME SHOP IS A FRAUD! DO NOT DO BUSINESS WITH THESE PEOPLE!
View full review
ID
#321625 Review #321625 is a subjective opinion of poster.
Location
Ringwood, New Jersey
Service
The Chrome Shop Customer Care

704 the chrome shop north carolina ripped me off

I purchase 1025.00 for chrome rims and swingarm for a motorcyle. They did not send me all the product and they also sent me the wrong size on what they did send. Basically telling me i can't have a refund or if he does give me a refund he is going to only give me 650.00 of the 1025.00 that i paid. These people care nothing about customer service. When i tried telling him what we received and what we paid for they will not listen. He over-talks you and only wants to listen to his own voice Do not do business with them! They are liars and cheats
View full review
ID
#309938 Review #309938 is a subjective opinion of poster.
Location
Valdosta, Georgia
Service
The Chrome Shop Customer Care

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article