The Christmas Tree Shoppe
The Christmas Tree Shoppe Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Christmas Tree Shoppe reviews indicate generally negative sentiment: customers report poor customer service, limited product diversity, high price levels, and order delays.
Positive Feedback
Some staff resolve pricing mistakes and markdowns when customers return, and purchases do complete at charged rates.
Negative Feedback / Risk Areas
- Frequent customer complaints about slow order fulfillment and missing shipments.
- Poor customer service responsiveness and weak apology or compensation for mistakes.
- Concerns about pricing transparency and potential refund or billing hassles.
Key Takeaways for Future Customers
- Expect to check The Christmas Tree Shoppe reviews and confirm pricing at checkout.
- Follow up promptly on orders and be prepared to request refunds or assistance from customer service.
- Consider product selection limits and higher price levels before purchasing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Christmas Tree Shoppe reviews indicate generally negative sentiment: customers report poor customer service, limited product diversity, high price levels, and order delays.
Positive Feedback
Some staff resolve pricing mistakes and markdowns when customers return, and purchases do complete at charged rates.
Negative Feedback / Risk Areas
- Frequent customer complaints about slow order fulfillment and missing shipments.
- Poor customer service responsiveness and weak apology or compensation for mistakes.
- Concerns about pricing transparency and potential refund or billing hassles.
Key Takeaways for Future Customers
- Expect to check The Christmas Tree Shoppe reviews and confirm pricing at checkout.
- Follow up promptly on orders and be prepared to request refunds or assistance from customer service.
- Consider product selection limits and higher price levels before purchasing.
Westwood, Massachusetts
Hello I'm wondering we're my order is I placed on line here's the order number 231127****48707
Wondering we're my order is I placed a order on line here's my order number 231127****48707
Now been waiting 8 days and still haven't received anything
Woodhaven, New York
I had purchased a few items that were on markdown and when the cashier scanned them they came up full price
- - The markdown price wasn't applied at checkout, so I returned.
- - I was told I already got 20% off, with no further adjustment.
I spotted an item which the cashier marked down saying that the registers never picked up the markdown price but one slipped by and I had to go back the next day to get the marked down price. The customer service rep Carol finally made it back to her register and I explained what happened.
I asked since I had to come back was it free or could I get an extra 10%. The transaction took place in silence and we were done. I flippantly said I guess you apologize for my inconvenience? She looked at me dumbfounded and said you already got 20% off I can't give u anything else.
I reiterated an apology? Still nothing.
Does this store downgrade customer service? I had to come back because of ur oversight unfortunately you have lost a customer.
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You make me sick! You are so *** to have gone back, and your snooty attitude deserves nothing. You are a disgrace to Americans.
How many dollars discount did the percentage off amount too? Did the discount pay for the gas, wear and tear on your vehicle, and your time?
I would be willing to bet it didn't. Why on earth would you get the item free or an extra 10% off. They didn't make you go back to the store, that was your decision. I would say you were the rude one by asking her to apologize to you.
Then if you used the word "reiterated" correctly, you asked again.
Talk about rude. Then, little Miss Smarty Pants, there isn't any such word as "u" or "ur."