The Christmas Tree Shoppe Reviews
1 TOTAL REVIEW
I had purchased a few items that were on markdown and when the cashier scanned them they came up full price
I spotted an item which the cashier marked down saying that the registers never picked up the markdown price but one slipped by and I had to go back the next day to get the marked down price. The customer service rep Carol finally made it back to her register and I explained what happened. I asked since I had to come back was it free or could I get an extra 10%. The transaction took place in silence and we were done. I flippantly said I guess you apologize for my inconvenience? She looked at me dumbfounded and said you already got 20% off I can't give u anything else. I reiterated an apology? Still nothing. Does this store downgrade customer service? I had to come back because of ur oversight unfortunately you have lost a customer.
Mays Landing, New Jersey
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The Christmas Tree Shoppe