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The Catholic Company

The Catholic Company

www.catholiccompany.com
What is your customer experience with The Catholic Company?

The Catholic Company Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

The Catholic Company reviews show a 3.1 star rating from 2 reviews, consumers are mostly neutral and 100% would likely recommend. Rating split is 50% positive and 50% unfavorable. Reviewers value diversity of products and privacy, and report a medium price level.

Key Takeaways for Future Customers

  • Expect products across diverse categories and attention to privacy and data security.
  • Monitor order status closely; payment pending and order tracking issues reported.
  • Consider checking billing and refund policies before purchase.

Negative Feedback / Risk Areas

  • Customer service accessibility: requests for an actual telephone contact instead of chat.
  • Order delays and payment pending issues causing confusion.
  • Billing problems including multiple charges and refund concerns.

Positive Feedback

Customers praise product variety, privacy practices, and a medium price level; many still recommend the company.

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Show reviews that mention
customer assistance telephone contact response service number actual customer customer service service response
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Resolved
Elani Ctu
map-marker Roswell, Georgia

Resolved: Add Actual Customer Service Response Contact Telephone Number

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Updated by user Mar 14, 2026

Company fixed the issue and I have been provided with product or service ordered. The order consisted of two items.

I was charged in advance for both. I received one and the packing slip listed one. There was no note regarding when the second item would be received. I could not figure out how to use their website to find out the status of delivery of the second item.

Several days passed and I sent them an email. Before they responded the next day via email, the second item was delivered. I would do the same thing I did. Wait for a couple of days and contact them.

In my email response to them, I recommended they establish a customer service number that actually went to a representative of their company and for shipments of multiple items, send a note of anticipated receipt of items not included with the shipment.

Otherwise I had no issues. The merchandise was as pictured.

Original review Feb 27, 2026
They could establish an actual telephone contact number to ensure a real person provides real customer assistance.
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Ana M Mmd

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Verified Reviewer

Dod not receive my order

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Contains 1 confidential file for company representatives

Nobody answer yesterday I have a communication with Brianna through the chat but my order was made on 10/09 no received until now 10/24

Loss:
$21

Preferred solution: Deliver product or service ordered

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Anonymous
map-marker Columbus, Ohio

The problem was corrected no complaint

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Need to give them my information for my order they put in the wrong information and the payment didn't go through

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Anonymous
map-marker Fairfax, Virginia

Check on order placed

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I placed my order 4 days ago, but payment is still pending in my bank account.? I dont know if there is anything waiting to do with my order.

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Anonymous
map-marker Phoenix, Arizona

Got charger three times for one order

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AI Highlights
  • Charged three times for one order, not happy.
  • Never had a problem before; I place big orders.
  • Money is tight; I won't place more orders if not fixed.

Got charged three times for one order not too happy about that. Dont understand Never had a problem before.

I always place pretty big orders. Dont need this problem. Money is too tight. Thanks.

My bank account better get straightened out. Or I wont get lace no more orders with you.

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