New Reviewer

Terrible- don't use

This site is not worth it. Signed up- could not set up alerts- never got anything from them. Tried to cancel and the e-mail they said to send it to is undeliverable. NO phone number listed on their web site. Looks like a total scam to me.
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ID
#1622789 Review #1622789 is a subjective opinion of poster.
Location
Des Plaines, Illinois
Reason of review
Not as described/ advertised
Loss
$100
Preferred solution
Cancel my subscription
New Reviewer

Rude Customer Service

Called "Haley" and she hung up on me. Rude and had no time for me. Put me on a needless hold. Hung up without a word of thanks for calling or any concern. Complete lack of empathy or care. Worst call to a customer service center ever.
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ID
#1247856 Review #1247856 is a subjective opinion of poster.
Service
The Casting Networks Customer Care
Reason of review
Poor customer service
New Reviewer

New submission policy?

Has Casting Networks recently introduced a new policy requiring payment for “premium services” in order to submit for roles? I seem to remember a “pay as you submit” policy. My success (or lack thereof) with CN in no way justifies a monthly fee! Performers are both optimistic and desperate at the same time. Companies like are shamelessly unethical in the way they take advantage and milk money from actors who can ill afford it. I have supported myself as an actor and my agents use this site and Actor’s Access (good site) to communicate info re.: auditions. But asking me to commit to ten dollars a month for the occasionanal submission is an insult.
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2 comments
#1624285

I totally agree. I have stopped using casting networks for this reason. My only association is if my agent uses them.

#1502115

I had the same experience. I do voiceover only and to pay a monthly fee is ridiculous when there aren't enough auditions listed to substantiate that. Bring back the 99 cents per submission!

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ID
#1244967 Review #1244967 is a subjective opinion of poster.
Location
New York, New York
Product
The Casting Networks Subscription
Cons
  • No prior notification of pricing policy
  • Pricing policy
  • Website user interface is poor
Reason of review
Pricing issue
Preferred solution
Price reduction

Terrible service

Almost impossible to get anything corrected by them...didn’t post pictures that they changed me for...deleted pictures with no permission...duplicated shots that were posted...no response to emails
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ID
#1180210 Review #1180210 is a subjective opinion of poster.
Location
New York, New York
Service
The Casting Networks Casting Service
Reason of review
Bad quality
New Reviewer

I Love Casting Networks (NY)

Casting Networks has been amazing. I come from a non acting background, but I am an artist. I have gotten so many amazing jobs off the site. Since we are freelancers you get out of it what you put into it. I search posts daily and I get booked about 3 times a week. Ive even done a few game shows and commercials. They have been great to me.
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ID
#1133362 Review #1133362 is a subjective opinion of poster.
Service
The Casting Networks Casting Service
Reason of review
Good quality

The Casting Networks - Customer Care Review

Overall Casting Networks is amazing. Works fast and great actors. I came acrossed three amazing actors for free and they worked hard and understood all changes throughout set. However, I came a across an actor who misunderstood that one of our shoot days that she wasn't supposed to come. However, when it came to our last shoot and I had repeatedly emailing her and texting her seeing if she was able to come she completely ignored me and even then blocked my number. The day of our shoot ten minuets before she replies to my Director saying she no longer can make our shoot and was " informed " by one of my crew members. However , no one on my crew said we no longer needed her. She was unprofessional to get back to me sooner. Now I'm currently again on casting networks to find my actor. Casting Networks is amazing and worth every moment for free actors and good quality. However, with all good things there is some flaws.
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2 comments
#1569014

Well, if you're using the service to get actors to work for free, then why do you expect professional service from the place you found the actors? If you want to do amateur work then you'll likely get amateur service.

#1732493
@PissedConsumer1569014

How much are they paying you?

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ID
#1016066 Review #1016066 is a subjective opinion of poster.
Service
The Casting Networks Customer Care
Reason of review
Poor customer service
New Reviewer

Waste of money and a full time job submitting

Although it isn't necessarily all their fault, one can spend 8 hours a day receiving, reading and deleting all the casting notices one isn't eligible for. In addition to the hundred notices every day that I am eligible for but never get, a 60-year-old, 5'4", brunette Caucasian woman will received casting notices for 20-year-old 5'10" African American men and 1-year-old toddlers. Apparently the unemployable actor is expected to serve as a talent scout to provide the casting director who won't hire them with the talent they are looking for, even though Casting Networks knows the specific traits of the talent. Reading and responding to all those messages is literally a full time job. In addition to this service, for the actors that can't get a job here, there are other services that claim to have an "in" with the casting directors. Although union rules forbid background actors to pay anyone to get them work, the other casting agency also can't get a union actor work as their former charge of $40/month was reduced to $120/year, the reasoning being that they'll get you one day of work a year for which you'll go home with nothing. The reality is that casting directors have their favorites, who get the choice assignments (long running stand in jobs, 5 overnights with car and cop uniform, 4 day commercials) and are used on a regular basis, while the non-favorites have to ask SAG/AFTRA to send a rotation letter every quarter and basically do nothing. One casting company will even call SAG and tell them that the actor isn't registered with them, even though it's a lie. In AFTRA since the early 1980s, I got my first job in 2012 and made $250 on Damages. I never worked it again. In 20 years in SAG, I made health insurance once, never made more than $9,000 and usually made approximately $2,000. I've gone to sets for the first time and heard the production assistants claim that the casting directors send the same people over and over. And I'd never go back again.
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3 comments
#1423894

There customer service is terrible. You cannot get in touch with them and there website always has problems. I will never work with them again.

#1828074
@PissedConsumer1423894

Agreed. Awful interface.

#1137098

Exactly this!!! Sending me constant emails (white male 30's) for asian female with twins.

These bastards want me to do a talent search for them.

Other people in "the biz" are afraid to say anything in fear of getting black listed.

I am also constantly getting emails for non-union jobs from these crooks!

Try and get in touch with them and they got their walls already up and doors closed tight. These animals really make sick with their lies and devious workings!!!!!!

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ID
#754035 Review #754035 is a subjective opinion of poster.
Location
Kernersville, North Carolina
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
New Reviewer

SCAM ...not a service in ' talent area' I signed up for originally

Our Agency originally had us locked into being on Casting Network list...in Chicago area...then it switched to LA...then switched to NY...we're/ child only available for print/film in the Midwest right now...so many 'lists' to stay on as pay -per - month subscriptions...We've honestly only gotten 1 job...non-pay student film from this particular site...in the last 4 years...Most Casting Network come through as urgent, next morning, be in New York for "go-see"...cattle call auditions...great for only New York talent...We've had greater success developing relationships with Regional Casting Services that are for Extras...some of the work as an 'Extra' continues into larger and larger roles...speaking roles ...and supporting cast member...At this point ...He's been listed on the Credits a number of times...There are no unimportant people in acting...However, there are some money $ hungry people in Administration...be cautious...be patient...be authentic !
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2 comments
#1482026

How do I know after spending time and money sending a video for an audition that it ever reaches or is reviewed by the production company? There should be some type of verification from Casting Networks that the video was rejected so as to know my video's are not going into the limbo file!

#1482048
@PissedConsumer1482026

Honestly, you may NEVER KNOW. We've even submitted photos, videos etc.

by sending it via Postal Service ( at our expense) that the submission had to be signed upon receipt.Basically, anyone walking through the office signs for it, no matter to whom it's addressed.You really have to live within proximity ( day travel ) of the type of 'jobs' you are interested in working on.As you build relationships, with your agent or regional contacts you've established you'll become more successful at being referred out for more specific jobs; matched to your talents and interests.Never take just 'any job'.Most of these network sites make their money from keeping paid members /'subscribers' on a list. They often have deals to purchase new photos / videos, take trainings from so and so, or upgrade to an elite status.Only, work with people who are respectful, responsive and considerate of your time and talent...never stay in a bad professional relationship.Love what you do and keep moving forward.

Don't stress ! It's a process.Wishing you creative success.

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ID
#527279 Review #527279 is a subjective opinion of poster.
Location
Chicago, Illinois
Reason of review
Not as described/ advertised
Loss
$400
Preferred solution
Full refund

Casting Networks Inc

Don't hold your breath waiting for a job from this agency in New York City. They have so manty people that apply every day where I have heard people wait for 2 yeays before they are called for a job. For an actor in the theatre trying to get extra work it is a shame that a theatre graduate from Yale cannot get a call from this agency no matter how many times I apply for extra work. i would suggest they put a freeze on new applicants so everyone gets a chance to work and not have to wait an eternity.
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10 comments
#670330

Go back to your suburban development .

Like welcome to NYC Omg

I've gotten many jobs with them and have not a single ounce of acting experience.

#571368

this is a legitimate company running a scam service. they make money off of starving actors who never get any gigs off the site--and they know it.

it's not that the jobs are a scam, it's all extra and student films. there's nothing on the site that EVER pays more than $500--IF YOU'RE LUCKY.

so you are basically wasting your $XXX per month/year/etc. don't hold your breath, the only "big" thing that came out of that company was paranormal activity, and that was just by dumb luck.

#444887

Yeah,Honestly, CN is really a software company that aggregates everybody's stuff and slaps it out there. Then apply to whatever you somewhat match.

My problem, the extra work is probably cast from the first 10-15 min of submissions! Later, sorry. Any jobs yet, Jim? You're following protocol.

Even when I reply quick I lose out a lot. CN works as a video game too! Are you big and tall? I'm not really, but that's a killer!

But Anonymous has a great idea: new applicant freeze.

But CN is such a cash cow. Dream on.

#444872

Yeah, CN is basically a software company that aggregates everybody's stuff and puts it out there. Then you get to apply to whatever you approximately match.

That said, the extra work is probably cast from the first 10-15 minutes of submissions. After that, out of luck. Any jobs yet, Jim? You're following protocol ok.

Are you big and tall? That's a killer.

#1437992
@PissedConsumer444872

You do not make sense. Your writing is hard to follow. Who is Jim?

#381789

I too am disappointed. I am continually responding to the ads. It's one submission after another, all day long, as they are posted.

How is it that I can get legitmate stage work by auditioning, legitimate on camera work by auditioning, but I have never gotten work from this?

Not one job. I believe that this service is probably some type of scam. Here's my theory, hunch: They get money per month from actors (this much we know) and I'm guessing they give a portion of it to the few NYC background casting directors. The casting directors already have their own repertoire of faces to select from via their own offices, from the many submissions they get. They are not in need of Casting Networks finding them faces. But Casting Networks offers to pay them, so the CDs hop on board and probably throw a bone occasionally to some Casting Networks actors. This way, they can legally accept money from Casting Networks.

It's my theory, anyway, and I believe i'm probably right. There's a lot of money to be made by Casting Networks. They can't do it alone. They need some support.

In short, I believe these jobs are already going to be cast by the casting directors from their own vast files of actor faces in their own offices. They don't need a computer matchmaking service to bring them actors. The service pays the casting directors for the info about casting. The casting directors in turn will occasionally give some work to the many who are submitting.

It's probably all perfectly legal. Just perfectly shady, too.

#1437998
@PissedConsumer381789

I agree. The people that have great things to say I think work for the company. They emply people specifically to troll the internet and post great comments and argue with the bad comments.

#351751

You couldn't be more wrong! This company does more for their clients on a regular basis than most 'agencies'.

I have had nothing but quick and expert advice to questions and problems.

If you keep involved and do your part, you will find work. :p

#306228

Maybe the reason you arn't getting any work is because the agencies don't' need someone of your skill set. They are often looking for a specific look or style.

Just because you took theatre training in school, it doesn't follow that you will get an acting job. I am sure at some point during your schooling they told you that.

College in no way guarentees a job in you field of study. It just gives you the tools you need to help yourself do the best you can.

#292559

What the heck is this person talking about. Casting Networks, Inc.

is not an agency. They are a service that casting directors, actors, and agents use to post jobs, submit to jobs, and schedule auditions for jobs.

It's a software company, not an agency. This person has no idea how the business works, and should learn a bit more before whining about it.

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ID
#240473 Review #240473 is a subjective opinion of poster.
Location
Brooklyn, New York

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