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The Carpet Guys

The Carpet Guys

www.carpetguys.com
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The Carpet Guys Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Very satisfied overall; customers praise low price and good quality carpet, with strong emphasis on customer service and exchange, refund and cancellation policy.

Key Takeaways for Future Customers

  • Check The Carpet Guys reviews to confirm expectations about price and service.
  • Ask for documentation at installation to avoid billing or receipt issues.

Negative Feedback / Risk Areas

  • Customers report not receiving payment receipts after cash transactions, creating potential The Carpet Guys customer complaints about billing.
  • Delays in follow-up on refunds or exchanges can occur despite policies.

Positive Feedback

Installations are described as good quality and staff provide satisfactory customer service, with low price points noted.

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Anonymous
map-marker Livonia, Michigan

Payment receipt

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AI Highlights
  • - Need payment receipt for Family Room carpet installation.
  • - Receipt promised for next day but not received; contract 77003; cash &1,225.00.

I just need the payment receipt for the carpet installation in the Family Room. The guy who installed said they will send me the receipt next day and havent received it.

The contract number is 77003.

I paid in cash &1,225.00. Thanks Maria J Ramirez

User's recommendation: Very satisfied, they did a great job and carpet very good quality

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