The CareMD
The CareMD Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The CareMD has 1.3 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Convenient online care.
Cons: Horrible response and very slow, Never gave rx, No help at all and take your money.Recent recommendations regarding this business are as follows: "Go to hospital/ urgent care- DO NOT WASTE YOUR MONEY!", "DO NOT USE", "DONT USE THEM!", "Don’t waste your time or money", "Go somewhere else".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The CareMD has 1.3 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Convenient online care.
Cons: Horrible response and very slow, Never gave rx, No help at all and take your money.Recent recommendations regarding this business are as follows: "Go to hospital/ urgent care- DO NOT WASTE YOUR MONEY!", "DO NOT USE", "DONT USE THEM!", "Don’t waste your time or money", "Go somewhere else".
Most users ask The CareMD for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Insurance Plans Acceptance. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Not same day service won't respond and help when you ask to actually speak to a doctor
Does not listen to needs and does not communicate at all. There is no consultation.
Once they make their decision, whether you agree or not, it doesn't matter because you can't talk to anyone about it.
Their policy is: once a prescription has been submitted, their obligation is done, even though they never bothered finding out any other information or caring enough to reply when you want to talk to someone. This service is a scam and a joke.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Austin, Texas
Not enough medication or correct dosage
I've used several online prescription services for a tooth infection over the past year. Every prescription service including care MD will not prescribe you enough medication or the correct dosage.
I've ended up in hospital after prescription didn't work. The hospital dr explained I was not given enough medication or the correct dosage to treat my infection. I spoke with John on live chat BEFORE i set up an account, about the dosage and he said the do prescribe the amount I needed. Once I place my order I was told a dr would call to discuss treatment.
In their terms of agreement you can not ask for a refund once prescription has been placed.
I never received a call, just an email that my prescription was sent. OF COURSE ITS NOT THE CORRECT DOSAGE OR CORRECT AMOUNT!!!
User's recommendation: Go to hospital/ urgent care- DO NOT WASTE YOUR MONEY!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Las Vegas, Nevada
My husband set up a televisit yesterday and the doc doesn't even see you. They do it via text. Then it's been almost 24hr and no rx. My husband has a severe infection still no rx
My husband had a televisit yesterday via texting, which I though was sketchy. He has a severe infection in his mouth and needed antibiotics.
We have been in touch with them, and they keep saying they're gonna send it prescription, and we still haven't gotten it and it's not been sent to our pharmacy.
This is not okay to rip sick people off.It's a televisit for a reason and the guy who responded, via text message said they were overwhelmed yesterday. No rx sent
User's recommendation: DO NOT USE
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
They take your money then lie and don’t follow through
This is a garbage company. They will lie to you and youll end needing to see a real doctor.
Dont waste your time, money or health.
I got strep throat while visiting family for the holidays. I get it a lot. I was in a very rural area and the closest clinic was 45 minutes away. CareMD told me that they would send in my prescription 4-6 hours after I submitted and paid.
I reached out repeatedly all day and night about the progress of my prescription. After waiting for 26 hours and being lied to over and over about the status of my case, I ended up having to go see a doctor 45 minutes away. The doctors office I saw sent in a prescription and I got my antibiotics within 30 minutes of leaving the office.
I requested a refund from CareMD after waiting 26 hours and within their guidelines but never received it. After I requested a refund and 34 hours after paying, they sent in a prescription.
I didnt need it because I had already seen a doctor. I have not received a refund.
Preferred solution: Full refund
User's recommendation: Don’t waste your time or money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No good
I do not recommend the company they never talk to you all they do is look at your notes that you provide. I provided that I was in a lot of pain and needed a pain medicine.
They never prescribed anything until I made a bad review then they finally followed up 15 hours later, and wrote me a script for a Antibiotic which really did nothing for my pain. I expected a call or video or something. They prescribe without ever talking to you and dont even get what the root cause is.
HORRIBLE AND SLOW SERVICE. Should not take 15 hours to respond and only after you complain
- Horrible response and very slow
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
DONT USE THIS !!!
I put in for a pink eye consultation at 9am and was told it would take 4 to 6 hours. 8 hours later nothing!
When I asked for a refund they tell me sorry for your inconvenience we will prioritize! I said NO THANK YOU!! Of course they didnt reply.
I imagined they would do the consultation so I cant get a refund!
DO NOT USE THIS SITE! They are crooks obviously!!
- Convenient online care
- No help at all and take your money
Preferred solution: Full refund
User's recommendation: DONT USE THEM!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Scam scam
Scam! Took my money and never got rx.
Kept saying I should get it any minute. Scam!
Beware. Waited over 24 hours and nothing
- Never gave rx
Preferred solution: Full refund
User's recommendation: Go somewhere else
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Wilkes Barre, Pennsylvania
Paid for a consultation I never got. Won't respond to refund request
WEBSITE: www.thecaremd.com
PHONE NUMBERS: 888-275-**** & 701-314-****
SITE'S CASH APP: $CareMD25
DATES: 12/22/22 thru 12/23/22
1. I tried to register for a dental consultation; the web page froze
2.
I texted the 1st number and got a text from the 2nd number asking to cash app the $39.99, and send my pharmacy info. After paying, I was supposed to get a phone consult within 40 min. To date, no one has called
3.
I repeatedly texted and called the number on the website (888)
I always got a message that they are assisting a customer.
4. I sent text messages, website messages and cash app requests for a refund from 12/23/22 thru 12/26/22 but they do not respond to anything.
Patricia Brooks
(267) 466-****
brookspatty776@***.com
User's recommendation: Avoid. They take your fee and ignore you when you ask for a refund
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They took my money and immediately stopped communicating. They are a complete scam.