The CareMD Reviews
The CareMD Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.3 star rating based on 6 reviews; consumers mostly dissatisfied with a 100% unfavorable distribution. Recurring issues include no prescriptions sent, very slow or no response, high price level, and frequent requests for a refund.
Key Takeaways for Future Customers
- Check The CareMD reviews before paying and expect limited live consultation.
- Be prepared to pursue refunds and escalate billing or refund disputes.
Negative Feedback / Risk Areas
- The CareMD customer complaints cite no rx delivery and poor customer service delays.
- Many report needing urgent care after inadequate prescriptions and lack of communication.
Positive Feedback
Convenient online care platform in concept, but execution on prescriptions and customer service is problematic.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.3 star rating based on 6 reviews; consumers mostly dissatisfied with a 100% unfavorable distribution. Recurring issues include no prescriptions sent, very slow or no response, high price level, and frequent requests for a refund.
Key Takeaways for Future Customers
- Check The CareMD reviews before paying and expect limited live consultation.
- Be prepared to pursue refunds and escalate billing or refund disputes.
Negative Feedback / Risk Areas
- The CareMD customer complaints cite no rx delivery and poor customer service delays.
- Many report needing urgent care after inadequate prescriptions and lack of communication.
Positive Feedback
Convenient online care platform in concept, but execution on prescriptions and customer service is problematic.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Manassas, Virginia
Horrible!
- - Paid at 7:35 AM EST; no reply by 11:45.
- - In-app chat: doctor notified; no follow-up.
- - Refund processed by 8:45 PM; I won’t use this company.
Woke up with a horrible toothache. Being Sunday, I wanted to start something ASAP before it got worse.
I filled out everything at 7:35 AM EST and paid. Around 11:45 AM, I still hadn't heard anything, so I did the in-app chat, and John stated he was notifying the doctor. I advised him that if it wasn't going to be soon, I would need a refund and go to urgent care instead and got no response.
At 12:30 PM, I checked back again and once inquired with no response, so at 3:30 PM, I texted the number given, and they responded nearly immediately asking for my name and DOB, and then they never responded again until I messaged again at 8:45 PM letting them know I would report them to my bank for fraud if they didn't refund me, to which they immediately responded they were processing my refund. I'll never use this company again.
- Convenient
- Dont send prescriptions
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot same day service won't respond and help when you ask to actually speak to a doctor
- - They do not listen or communicate.
- - No consultation; after prescription submission, you can't talk to anyone.
- - The service is called a scam and a joke.
Does not listen to needs and does not communicate at all. There is no consultation.
Once they make their decision, whether you agree or not, it doesn't matter because you can't talk to anyone about it.
Their policy is: once a prescription has been submitted, their obligation is done, even though they never bothered finding out any other information or caring enough to reply when you want to talk to someone. This service is a scam and a joke.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Austin, Texas
Not enough medication or correct dosage
- - Care MD won't prescribe enough medication.
- - I ended up in hospital after the prescription failed.
- - Chat promised the dosage before ordering; no call came.
I've used several online prescription services for a tooth infection over the past year. Every prescription service including care MD will not prescribe you enough medication or the correct dosage.
I've ended up in hospital after prescription didn't work. The hospital dr explained I was not given enough medication or the correct dosage to treat my infection. I spoke with John on live chat BEFORE i set up an account, about the dosage and he said the do prescribe the amount I needed. Once I place my order I was told a dr would call to discuss treatment.
In their terms of agreement you can not ask for a refund once prescription has been placed.
I never received a call, just an email that my prescription was sent. OF COURSE ITS NOT THE CORRECT DOSAGE OR CORRECT AMOUNT!!!
User's recommendation: Go to hospital/ urgent care- DO NOT WASTE YOUR MONEY!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy husband set up a televisit yesterday and the doc doesn't even see you. They do it via text. Then it's been almost 24hr and no rx. My husband has a severe infection still no rx
- - Televisit was conducted by text.
- - A prescription was promised but not sent to the pharmacy.
My husband had a televisit yesterday via texting, which I though was sketchy. He has a severe infection in his mouth and needed antibiotics.
We have been in touch with them, and they keep saying they're gonna send it prescription, and we still haven't gotten it and it's not been sent to our pharmacy.
This is not okay to rip sick people off.It's a televisit for a reason and the guy who responded, via text message said they were overwhelmed yesterday. No rx sent
User's recommendation: DO NOT USE
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey take your money then lie and don’t follow through
- - CareMD promised a 4-6 hour prescription but waited 26 hours and a doctor visit was 45 minutes away.
- - Refund requested after 26 hours but no refund.
This is a garbage company. They will lie to you and youll end needing to see a real doctor.
Dont waste your time, money or health.
I got strep throat while visiting family for the holidays. I get it a lot. I was in a very rural area and the closest clinic was 45 minutes away. CareMD told me that they would send in my prescription 4-6 hours after I submitted and paid.
I reached out repeatedly all day and night about the progress of my prescription. After waiting for 26 hours and being lied to over and over about the status of my case, I ended up having to go see a doctor 45 minutes away. The doctors office I saw sent in a prescription and I got my antibiotics within 30 minutes of leaving the office.
I requested a refund from CareMD after waiting 26 hours and within their guidelines but never received it. After I requested a refund and 34 hours after paying, they sent in a prescription.
I didnt need it because I had already seen a doctor. I have not received a refund.
Preferred solution: Full refund
User's recommendation: Don’t waste your time or money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo good
- - They rarely communicate directly and rely on notes you provide.
- - Pain meds weren't prescribed promptly; an antibiotic was given after 15 hours.
I do not recommend the company they never talk to you all they do is look at your notes that you provide. I provided that I was in a lot of pain and needed a pain medicine.
They never prescribed anything until I made a bad review then they finally followed up 15 hours later, and wrote me a script for a Antibiotic which really did nothing for my pain. I expected a call or video or something. They prescribe without ever talking to you and dont even get what the root cause is.
HORRIBLE AND SLOW SERVICE. Should not take 15 hours to respond and only after you complain
- Horrible response and very slow
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDONT USE THIS !!!
- - Scheduled a 9am pink eye consult; ETA was 4-6 hours.
- - Eight hours later there was no progress; refund request received no follow-up.
Asked CareMD to cancel my consult and they completely ignored me and set the consult and sent the prescription to the pharmacy the next day!!! By that time I had already gotten my medicine elsewhere the day before.
I put in for a pink eye consultation at 9am and was told it would take 4 to 6 hours. 8 hours later nothing!
When I asked for a refund they tell me sorry for your inconvenience we will prioritize! I said NO THANK YOU!! Of course they didnt reply.
I imagined they would do the consultation so I cant get a refund!
DO NOT USE THIS SITE! They are crooks obviously!!
- Convenient online care
- No help at all and take your money
Preferred solution: Full refund
User's recommendation: DONT USE THEM!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScam scam
Scam! Took my money and never got rx.
Kept saying I should get it any minute. Scam!
Beware. Waited over 24 hours and nothing
- Never gave rx
Preferred solution: Full refund
User's recommendation: Go somewhere else
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerPaid for a consultation I never got. Won't respond to refund request
- - Registration froze signing up for a dental consult; no follow-up call.
- - Texted and paid $39.99 via Cash App; no refund or reply.
WEBSITE: www.thecaremd.com
PHONE NUMBERS: 888-275-**** & 701-314-****
SITE'S CASH APP: $CareMD25
DATES: 12/22/22 thru 12/23/22
1. I tried to register for a dental consultation; the web page froze
2.
I texted the 1st number and got a text from the 2nd number asking to cash app the $39.99, and send my pharmacy info. After paying, I was supposed to get a phone consult within 40 min. To date, no one has called
3.
I repeatedly texted and called the number on the website (888)
I always got a message that they are assisting a customer.
4. I sent text messages, website messages and cash app requests for a refund from 12/23/22 thru 12/26/22 but they do not respond to anything.
Patricia Brooks
(267) 466-****
brookspatty776@***.com
User's recommendation: Avoid. They take your fee and ignore you when you ask for a refund
Hospitals, Clinics and Medical Centers Expert Talks
4th COVID Vaccine, Monkeypox, Mask-Optional Policy
COVID, monkeypox, mask-optional policy: Are we safe? Watch an expert interview with Prof. Karen Jubanyik from Yale to learn more about viruses and how to stay protected.
Karen Jubanyik, MD is Associate Professor, Clinician-Educator Track, in the Department of Emergency Medicine at Yale University School of Medicine.
Companies Similar to The CareMD
LloydsPharmacy Online Doc...
UpDoc
“Hello, I am writing to formally request the immediate cancellation of my Apodoc subscription and a...“
Clarkson Eyecare
“I had an eye appointment at Clarkson Eyecare in August 2025 and recently received a bill nearly a year...“
Sai Sanjivani
“I would not recommend Sai Sanjeeni Hospital to anyone. I went there for a consultation with a doctor,...“
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation
They took my money and immediately stopped communicating. They are a complete scam.