Submit ›
or
1.8 Based on 178 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Product 5
    • Product offer 1
    • Way they rectified an incorrect shipment 1
  • Customers don't like
    • Given the runaround 18
    • Customer service attitude 18
    • Customer service follow up 14

My checks I had ordered from Bradford Exchange were lost in the mail. They said they delivered them but they were returned to the post office who sent them to a central post office. Incomplete address. They were business checks. The company won't even confirm if and when they receive them back. First and last time I will ever buy from them. I do not recommend this company

Add comment

Against my better judgement, I agreed to have a look at three separate items that Bradford UK was pushing. These were not cheap, and were going to have to be really good. As someone over 21 years, 50 years and 70 years, I am now existing on a pension. The first item arrived and was so so, but I decided to wait for the next one to arrive before passing judgement. However, the second item could not be delivered when promised and so they sent the... Read more

Was this review helpful? 0 0

I ordered 2 women's bags as gifts. My credit card was charged and I received an email saying the package was shipped. I was given an incorrect tracking number. When I called Bradford customer service I was given NO HELP other than to tell me to contact FedX. I contacted FedX and was told I needed to contact Bradford Exchange. The customer service is a joke so DO NOT do business with this company. The customer service lady was more interested in... Read more

Was this review helpful? 1 0

My order is not here Read more

Was this review helpful? 0 0

When will my order be delivered Read more

Was this review helpful? 0 0

Stuff was orderd by someone else from my old address now i need to know what i owe so i can pay it Read more

Was this review helpful? 0 0

Bought a £160 Welsh watch. To replace battery is impossible. Ten different retailers have tried to remove the back and replace battery. Advised by the company to return and have back removed. After numerous calls the watch had been 'lost' and was given full refund before Christmas. Surprise surprise the watch has been returned two months later! Enclosed letter indicated they do not have a repair service. Repair was never asked by me just simply... Read more

Was this review helpful? 0 0

Got kicked off the phone Read more

Was this review helpful? 0 0

Necesito saber porque mi pedido fue cambiado la fecha de entrega del 14 de febrero al 20 de marzo Read more

Was this review helpful? 0 0

Had an experience with The Bradford Exchange?

Did not find what you were looking for?
 
×
You are reading about The Bradford Exchange.
Filing a new complaint about
×