The Bradford Exchange United Kingdom
The Bradford Exchange United Kingdom Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Bradford Exchange United Kingdom has 1.5 star rating based on 30 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend The Bradford Exchange United Kingdom to a friend or colleague.
- Rating Distribution
Pros: Absolutely nowt, Gbp, Lovely items.
Cons: Given the runaround, Cannot contact company to speak to someone, Does not deliver what you order.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Bradford Exchange United Kingdom has 1.5 star rating based on 30 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend The Bradford Exchange United Kingdom to a friend or colleague.
- Rating Distribution
Pros: Absolutely nowt, Gbp, Lovely items.
Cons: Given the runaround, Cannot contact company to speak to someone, Does not deliver what you order.Recent recommendations regarding this business are as follows: "Stay well clear of these scammers. They don't listen when somehow you get to speak to them and now when you want to speak to them again, everything is automated. These people scammers should be in prison. They sent me a return label and said I would be taken off their mailing list and yet this morning I received another coin that I didn't order and they still want payment. Now it's time to take legal action against these dimwits. Stay well clear.", "Not a company I would order from again and it is impossible to get to speak to someone about anything I have spent a couple of hours trying to contact them I will certainly not use this company again", "Not what it advertises", "Bradford exchange has not contacted me the fix my problem", "I would recommend it to others who want to buy a reborn doll because they are genuine and good quality.".
Most users ask The Bradford Exchange United Kingdom for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Rochester, MedwayUnhappy
You chased me with the new Porsche car while I was still paying for a previous item. The chap that phoned me ensured me that payments for the car would follow on which I assumed happend, but no.
I did not realise that the payment had not gone out. I purchase items monthly as I am a pensioner (not rich) but I received a demand for two payments.
A simple phone call would have sorted the problem out. I dont know if the remaining payments will be automatic or will you send another demand?
I have been a customer of yours for many years and I deserve better than the treatment you have given.
You also need to have a contact number where a person can take your call to sort problems out
I am a very unhappy customer and now will think twice about purchasing anything else.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Wirral, WirralItem was returned on 29 Dec still not heard if it has been received from you I have Cr
User's recommendation: Not what it advertises
Not as advert said
Preferred solution: Get what I ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWant 3 return labels asap
Preferred solution: 3 return lables
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dunfermline, FifeResolved: Account queries
User's recommendation: Not a company I would order from again and it is impossible to get to speak to someone about anything I have spent a couple of hours trying to contact them I will certainly not use this company again
Resolved: This company is a complete joke and definitely scam artists. They keep sending coins and then start demanding money. I have returned stuff. These scammers should be in prison.
Definitely won't use this company
- Scammers
Preferred solution: Nothing. I just want you to stop sending me coins that I have not ordered.
User's recommendation: Stay well clear of these scammers. They don't listen when somehow you get to speak to them and now when you want to speak to them again, everything is automated. These people scammers should be in prison. They sent me a return label and said I would be taken off their mailing list and yet this morning I received another coin that I didn't order and they still want payment. Now it's time to take legal action against these dimwits. Stay well clear.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Folkestone, KentPissed customer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFault
Preferred solution: A fix for a fault
*** comment
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Motherwell, ScotlandSomething was not delivered
- Does not deliver what you order
Preferred solution: Full refund
User's recommendation: Bradford exchange has not contacted me the fix my problem
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bradford, BradfordYou can't get in touch they don't respond
A parcel sent to them in error. I have asked for it's return at my cost.
I sent a letter to the person that signed for it to ask him to return to me. The Bradford Exchange sent it back to me saying that Bradford Editions are not at that address. I know that they are the same company I've lost the parcel because they say I don't have an account with them so can not find my parcel. My question is they received the letter I sent to the man who signed for it, so why can't they find my parcel that I sent to the same address.
It has £220 Clarris Cliff t set inside. I don't know what's going on in that company, but, someone is telling lies.
I am told that the PO BOX 697 AND THE POST CODE:- ST44SF DOES NOT EXIST.
SHOULD THE PARCEL HAVE BEEN RETURNED TO SENDER. ME!
Kind regards
S Ford.
User's recommendation: Don't bother
Not a review a complaint
Preferred solution: The complaint sorted as I was told it had been but obviously not
About replacement cannister k
Preferred solution: Replacement for the premier edition and the second coffee cannister to be delivered
Over due payment
My complaint is that there is no phone option for customer service , for a person to discuss any matter any problem or issue , wether its payment related or if there its related to an order that was placed or received and it was faulty etc . There is only option for send email ,or live chat , I dond like these methods .
I did try send email put in every thing that was required but there was red writing coming under the email box section saying it was invalid or something like that which was annoying because its the same email I use everywhere and I dond hardly have any problem . I only have 1 email address no other .
User's recommendation: I would recommend it to others who want to buy a reborn doll because they are genuine and good quality.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Wembley, EnglandHaven't received item.
Still no contact with Bradford exchange
- Gbp
Preferred solution: Full refund
User's recommendation: Don't shop with them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Newbury, EnglandNo response from the Bradford exchange
User's recommendation: Don't use them
About
, , , ,
Bradford Exchange United Kingdom is an international company which sells collectables worldwide. The company was founded by J. Roderick MacArthur in 1973. Its headquarters is based in Niles, Illinois, USA. Bradford Exchange United Kingdom offers Christmas décor, music boxes, home décor, collector plates, and cookie jars. It also provides collectable dolls and accessories. All customers can get interest-free installments. The company accepts returns within up to 365 calendar days from the original purchase date. Delivery is possible across the United Kingdom including Northern Ireland. Standard delivery usually takes up to 8-10 days. Order tracking service is provided on the company website. Available payment options are Visa, MasterCard, and PayPal.
The Bradford Exchange United Kingdom is ranked 355 out of 1476 in Jewelry and Accessories category
USA
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