Kay G Dkx

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Verified Reviewer
| map-marker Worcester, Massachusetts

Sporadic delivery

No experience, the Globe has not responded to my delivery issue. If the Globe could txt their subscribers re: no delivery it would give me/you other options.
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User's recommendation: Avoid delivery. Purchase the paper at a store

Anonymous
map-marker Doylestown, Pennsylvania

Thoughts

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I was thinking about a notorious op ed(?) that said that basically, the organ is a horrible instrument. This was years ago, but what reminded me of this ultra misguided comment/opinion was, I was reading through Bachs second book of the Well Tempered and I was thinking that if the fifth prelude in D Major were orchestrated (ideally by Bach) the piece would be a lot more known and celebrated.

Maybe this author had the misfortune of hearing perhaps, someone who thinks louder is better no matter what, or maybe it was an excellent organist who was inspired to torture their audience Whatever the reason this seems (seemed) a little harsh for the King of Instruments. I hope the author reads this. And has a shameful expression on their face like the Supreme Court after President Bidens insights!

A proof that the organ is not so shabby is, some of Bachs best pieces are for organ, plus, in a music class at Brandeis Professor Eddie Cohen showed how the organ piece Wachet Auf is EXACTLY the same as the choral version in his famous Cantata.

One thing about the Globe that I have noticed over the years, and, Im 73, and I come from Boston, and, this sentence is too long! Ive noticed the precipitous decline in writing.

Also, now the Globe borrows from The NY Times and the Associated Press. Perhaps sports is covered better now but, malheureusement, the only sport Im interested in tennis usually isnt covered at all.

And back then they had columns by Mike Barnicle; and back then I wasnt even a big fan back then; and the guy who talked about duende Now, in their defense, The NY Times has also become dull as dishwater; its possible to go through the entire paper on Sunday without seeing any article thats a tiny bit droll.

Morton Hyams

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User's recommendation: Your call

Anonymous
map-marker Rochester, New York

Maddening attempt to copy the New York Times

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To complain about your pop up block of your articles, which blocks me from reading articles that I have already paid for. I am not an online person and my attempts to follow the path to get to what I have paid for have been unavailing. I cant tell you how maddening it is to be blocked in this fashion and I am on the *** of canceling my subscription rather than put up with this frustration, despite the fact that I find the product to be very good. Way to go marketing department!
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User's recommendation: If you are a certain age don’t go there-it is too frustrating!

Bulah Nbt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Needham, Massachusetts

Can't login to my account

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My problem was not resolved . Paying every month without digital access. Changed password still can not log on. Going on for 4 months
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User's recommendation: Don’t get a digital subscription

Anonymous
map-marker Rochester, New York

The supposed remedy to my complaint led me not to a solution but rather to the very same kind of pop up that I complained in the first place.

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To complain about your pop up block of your articles, which blocks me from reading articles that I have already paid for.
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John F Ppq

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Verified Reviewer
| map-marker Boston, Massachusetts

Waiting time on hold

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Original review Aug 08, 2023
I have been on hold (so far) for 1 hour and 52 minutes. Disgraceful. I simply want to report that I have not received my paper in two days. Tried to report this online and received the message "Contact Customer Service". If The Globes is so severely understaffed, then they must make it easier to transact online. So damn frustrating and unnecessary. And now, after 2 hours 5 minutes on hold, I was disconnected
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Loss:
$7
Cons:
  • Paper has become so overly woke and i am a democrat

Preferred solution: an acknowledgment that they have received my complaint.

User's recommendation: Read the Globe online

Anonymous
map-marker Needham, Massachusetts

Can't login to my account

I am a former subscriber about a year and 1/2 ago. I signed up maybe 3-4 months ago for a discount digital subscription.

I have not been able to log on to the digital globe. I keep getting told I have no subscription even after changing my password maybe 4 times. For the past 4 months my account has been charged $4.00 without getting access. This is a total ripoff.

I have worked with online txt sites for help with no results. There is no way to speak to an agent. I guess I will tell chase not to honor your charges any longer.

You have terrible customer support like nothing I have ever seen. I guess I will get my news on tv now.

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User's recommendation: Don’t sign up for digital. If you have problems there is no one that can help you. Such poor customer service. They take your money and do not give you access to their paper.

Robert D Nnc

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Verified Reviewer
| map-marker Plainville, Connecticut

Subscription problems

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My electronic subscription cannot be accessed! Both my login and password are rejected. Been a subscriber for many years. I need some help
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User's recommendation: Be patient

Reuel Vbb
map-marker Oklahoma City, Oklahoma

Pissed customer

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Accidentally subscribed due to a fat finger tap. It has been impossible to reach customer service for the last week. Since I live in Oklahoma, I have not needed the daily detail of the BOSTON GLOBE.
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