The Boston Globe
7
CLAIMED LOSSES
7
TOTAL REVIEWS
The Boston Globe Reviews
Anonymous
Rochester, New York
The supposed remedy to my complaint led me not to a solution but rather to the very same kind of pop up that I complained in the first place.
To complain about your pop up block of your articles, which blocks me from reading articles that I have already paid for.
Anonymous
Rochester, New York
Maddening attempt to copy the New York Times
To complain about your pop up block of your articles, which blocks me from reading articles that I have already paid for. I am not an online person and my attempts to follow the path to get to what I have paid for have been unavailing. I cant tell you how maddening it is to be blocked in this fashion and I am on the *** of canceling my subscription rather than put up with this frustration, despite the fact that I find the product to be very good. Way to go marketing department!
User's recommendation: If you are a certain age don’t go there-it is too frustrating!
Anonymous
Needham, Massachusetts
Can't login to my account
I am a former subscriber about a year and 1/2 ago. I signed up maybe 3-4 months ago for a discount digital subscription. I have not been able to log on to the digital globe. I keep getting told I have no subscription even after changing my password maybe 4 times. For the past 4 months my account has been charged $4.00 without getting access. This is a total ripoff. I have worked with online txt sites for help with no results. There is no way to speak to an agent. I guess I will tell chase not to honor your charges any longer. You have terrible customer support like nothing I have ever seen. I guess I will get my news on tv now.
User's recommendation: Don’t sign up for digital. If you have problems there is no one that can help you. Such poor customer service. They take your money and do not give you access to their paper.
Bulah Nbt
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Needham, Massachusetts
Can't login to my account
My problem was not resolved . Paying every month without digital access. Changed password still can not log on. Going on for 4 months
User's recommendation: Don’t get a digital subscription
John F Ppq
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Boston, Massachusetts