Unclaimed
The Book Patch
6
TOTAL REVIEWS
The Book Patch Reviews
New Reviewer
Update on book order
Have tried to contact you for 3 days about the status of my order of 11 of my book Dio Usa Tutti I Duoi Asini. No response and np way to leave a message since your mailbox is always full. Please advise! Edward Pennington T. 856-308-****
ID
Preferred solution
My books I ordered and paid for!
Status on book order
Your mailbox is full. Could not leave a message. Please call me at 856-308-**** to update my book printing and shioment. Edward Pennington
ID
Location
Philadelphia, Pennsylvania
Royalty Check
I havent received my royalties for the books sold on the site! It says you must sell at least $40 and I have exceeded that amount but havent received anything!
User's recommendation: Only publish book don’t put them in the library you won’t get paid.
ID
Location
Opelousas, Louisiana
New Reviewer
Order status
I should have known you get what you pay for. I relied on their website and ordered a very sentimental and time sensitive book that I wrote for my late father. I kept calling them to confirm if my order will make it in time. No one answers. Their website is incorrect of 3-5 day publishing time. Now they are telling me they cant ship in time as it takes 5-10 days to publish. They only have one person who emails back and forth (promptly in a days turnaround). I even paid for 2 day shipping. I am so disappointed and the whole reason I wanted to unveil this book on my dads 1st death anniversary is wasted. I am so so sad I cant present this to my mother as a gift. Its all because of this companys unclear instructions and bad customer service. Plus they have limited products to choose them. I would never use them again User's recommendation: Go elsewhere and have a better experience
1 comment
ID
Location
San Francisco, California
Excellence in every area in which I have had contact with company.
Produced publications exceeded my expectations. Easy to format with provided templates and the uploading process was simple to follow.
User's recommendation: Safe to try.
ID
Location
Cambridge, Minnesota
For now, the one person, Jerry, is helping me get my order published before their expected due date. He's been very kind and helpful. If I receive the books in time, I would like to take this review down and give the company a thumbs up