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The Blueprint Magazine, New Focus on Great Customer Service

The Blueprint Magazine, New Focus on Great Customer Service
The Blueprint Magazine, New Focus on Great Customer Service
The Blueprint Magazine, New Focus on Great Customer Service
The Blueprint Magazine, New Focus on Great Customer Service
My name is Scott Verel, Executive Pubic Relations lead for The Blueprint Magazine. The company is currently under management and has been working to repair our reputation, products and customer support. We've had a few issues in the past with customer support and product delivery; now we're here to bring our advertisers and readers the best lifestyle publication and website on the planet. Press Release: http://www.prlog.org/1251****-urbanlink-holdings-inc-acquires-the-blueprint-magazine.html If you've had a bad experience with our service I apologize and would like you to please contact me directly to resolve any outstanding customer service issues. The Blueprint Magazine strives to be #1 in customer support and business development. Scott Verel Public Relations, The Blueprint Magazine 305-340-**** scott@***.com www.theblueprintmagazine.com
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ID
#737209 Review #737209 is a subjective opinion of poster.
Pros
  • Great service
Reason of review
Good customer service
New Reviewer

The Blueprint Magazine Advertise With Us Review from Indianapolis, Indiana

The Blueprint Magazine Advertise With Us Review from Indianapolis, Indiana
The Blueprint Magazine Advertise With Us Review from Indianapolis, Indiana
The Blueprint Magazine Advertise With Us Review from Indianapolis, Indiana
The Blueprint Magazine Advertise With Us Review from Indianapolis, Indiana
The Blueprint Magazine Advertise With Us Review from Indianapolis, Indiana
An individual named Iyron Davis reached out to our company about obtaining some of our products. He said that he was the founder of the company and his publication reached over 100,000 subscribers each month. He was very adamant about letting us know how lucrative it would be if we have him some of our luxury goods for him to "test". In return, he would offer a large feature in his magazine to promote our brand. Needless to say, we agreed to send him some of our products (approximately $2,000 worth) in exchange for the promised advertisement. Mr Davis said that the advertisement would be a part of the next issue if he received our products before a certain date. Our products were delivered to Mr Davis on the promised date. We fully expected to see these products and our company featured within his magazine in its next release. Neither our name or our products could be found in the issue. We reached out to Mr Davis who was somewhat apologetic in our conversation. He promised that the placement would be in the following issue. We waited patiently and were shocked to find that he had done the exact same thing once again. We tried reaching out to Mr Davis several times without any response. I wanted to share our experience with Iyron Davis / The Blueprint Magazine so that others won't fall prey to his scam. Upon further research, it turns out that this same thing has happened to many others as well. Iyron Davis also runs the same scam in his other publications SommoVita.com TheBlueprintlifestyle CremLife Iyron Davis (404) 281-****
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2 comments
#1082822

Hello from The Blueprint Magazine,

My name is Scott Verel of The Blueprint Magazine’s Executive Customer Relations. We found three duplicate posts about your experience with our company and staff on pissedconsumer.com (http://bit.ly/1kHUK37) and ripoffreport.com (http://bit.ly/1OhvU3n) and I would like to reply on their behalf to take any action necessary to resolve and “fact check” this issue.

I took a few days to thoroughly look up your company “LuxurySpec” in our advertising financial records, emails and online search engines; but I could not find your company, mailing address, email contact(s), or website.

In one post you stated your business is located in New York, USA and the other one says Indianapolis, Indiana but with the same review (screenshots below).

http://theblueprintmagazine.com/screenshot1.jpg

http://theblueprintmagazine.com/screenshot2.jpg

To fully resolve your claims on this post we would first need to verify that your complaint/experience with our company is legitimate. Could you please email us or post a reply to this response with a copy of a billing invoice from our company that includes our banking information, shipping records, or proof that our staff contacted your business. Also we would need to verify what year this claim took place, the date you sent the items and an itemized list of the products with SKU numbers that you claimed in both reviews that “Luxury Spec” sent our company (the products you mentioned that were valued around $2,000.00 USD). Our company is fully operational, has not been liquidated and has their financial/shipping records dating back to their origin in 2012.

The Blueprint Magazine has worked really hard this year to repair their reputation, products and customer support. All back issues can be purchased in print and digital formats here: http://squ.re/1LFtLNZ If your claim is true then I’m confident we can resolve this experience promptly, give your company a full refund and try our best to reestablish a business relationship. If this claim is false then we will take full legal actions to obtain a court order for pissedconsumer.com, subpoena the IP address/ISP provider records and file a lawsuit against the person/company responsible for posting fraudulent and slanderous reviews about our company and staff.

Please contact me directly if you have any additional information to confirm your experience with The Blueprint Magazine. Regards, Scott Verel Public Relations, The Blueprint Magazine 305-340-5405 scott@theblueprintmagazine.com

#1066632

Hello from The Blueprint Magazine,

My name is Scott Verel of The Blueprint Magazine’s Executive Customer Relations. We found duplicate posts about your experience with our company and staff on pissedconsumer.com (http://bit.ly/1kHUK37) and ripoffreport.com (http://bit.ly/1OhvU3n) and I would like to reply on their behalf to take any action necessary to resolve and “fact check” this issue.

I took a few days to thoroughly look up your company “LuxurySpec” in our advertising financial records, emails and online search engines; but I could not find your company, mailing address, email contact(s), or website.

In one post you stated your business is located in New York, USA and the other one says Indianapolis, Indiana but with the same review (screenshots below).

http://theblueprintmagazine.com/screenshot1.jpg

http://theblueprintmagazine.com/screenshot2.jpg

To fully resolve your claims on this post we would first need to verify that your complaint/experience with our company is legitimate. Could you please email us or post a reply to this response with a copy of a billing invoice from our company that includes our banking information, shipping records, or proof that our staff contacted your business. Also we would need to verify what year this claim took place, the date you sent the items and an itemized list of the products with SKU numbers that you claimed in both reviews that “Luxury Spec” sent our company (the products you mentioned that were valued around $2,000.00 USD). The Blueprint Magazine has worked really hard this year to repair their reputation, products and customer support.

All back issues can be purchased in print and digital formats here: http://squ.re/1LFtLNZ If your claim is true then I’m confident we can resolve this experience promptly, give your company a full refund and try our best to reestablish a business relationship. If this claim is false then we will take full legal actions to obtain a court order for pissedconsumer.com, subpoena the IP address/ISP provider records and file a lawsuit against the person/company responsible for posting fraudulent and slanderous reviews about our company and staff.

Please contact me directly if you have any additional information to confirm your experience with The Blueprint Magazine. Regards, Scott Verel Public Relations, The Blueprint Magazine 305-340-5405 scott@theblueprintmagazine.com

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ID
#732337 Review #732337 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Reason of review
Order processing issue

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