The Black Tux
The Black Tux Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Black Tux has a 4.0 star rating based on 1 customer review. Consumers are mostly satisfied and the rating distribution shows 100% positive. Reviewers value customer service and location. Price level is high. A recent recommendation says Go to your local tuxedo shop.
Key Takeaways for Future Customers
- Read The Black Tux reviews before renting to check fit and condition.
- Expect higher price points and consider local tuxedo shop alternatives.
- Contact customer service promptly for issues; keep receipts for refunds.
Negative Feedback / Risk Areas
- Customers report wrinkled tuxedos on delivery and limited reimbursements.
- Complaints about returns not documented and unresolved account or billing issues.
- Requests for corporate contact and prompt callbacks were unmet.
Positive Feedback
Overall satisfaction is reported and location and customer service are highlighted as valued features.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Black Tux has a 4.0 star rating based on 1 customer review. Consumers are mostly satisfied and the rating distribution shows 100% positive. Reviewers value customer service and location. Price level is high. A recent recommendation says Go to your local tuxedo shop.
Key Takeaways for Future Customers
- Read The Black Tux reviews before renting to check fit and condition.
- Expect higher price points and consider local tuxedo shop alternatives.
- Contact customer service promptly for issues; keep receipts for refunds.
Negative Feedback / Risk Areas
- Customers report wrinkled tuxedos on delivery and limited reimbursements.
- Complaints about returns not documented and unresolved account or billing issues.
- Requests for corporate contact and prompt callbacks were unmet.
Positive Feedback
Overall satisfaction is reported and location and customer service are highlighted as valued features.
Rancho Santa Margarita, California
Received wrinkled tux
- - Customer paid $300 for a tux that arrived wrinkled.
- - They were told to press it at a dry cleaner and offered $15 reimbursement.
We went into this tux store inside Nordstrom. $300 later we received a wrinkled tux.
I called customer service and she told me to go the the dry cleaners and have it pressed.
Then she said she would re-imburse $15.00. For $300.00 I should not have to take it to have pressed.
User's recommendation: Go to your local tuxedo shop.
Lack Tux Issue (Return) Not Documented Acvount Is Not Cleared
I would like to speak with corporate management please
Contact 324.420.0982
I am requesting a return phone by this afternoon
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