The Beaufort Inn
The Beaufort Inn Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed sentiment: reviewers value Diversity of Products or Services and the Website, note a medium price level, but report issues with customer service and the Exchange, Refund and Cancellation Policy after events and bookings.
Key Takeaways for Future Customers
- Expect a well-presented website and diverse product or service options.
- Price level is medium.
- For event bookings, confirm cancellation and venue access expectations in writing.
Negative Feedback / Risk Areas
- Recurring customer complaints about poor customer service and lack of professionalism.
- Problems with exchange, refund and cancellation policy after paid bookings.
- Event cancellations or last-minute venue changes reported.
Positive Feedback
Reviewers praise the Diversity of Products or Services and the Website experience.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed sentiment: reviewers value Diversity of Products or Services and the Website, note a medium price level, but report issues with customer service and the Exchange, Refund and Cancellation Policy after events and bookings.
Key Takeaways for Future Customers
- Expect a well-presented website and diverse product or service options.
- Price level is medium.
- For event bookings, confirm cancellation and venue access expectations in writing.
Negative Feedback / Risk Areas
- Recurring customer complaints about poor customer service and lack of professionalism.
- Problems with exchange, refund and cancellation policy after paid bookings.
- Event cancellations or last-minute venue changes reported.
Positive Feedback
Reviewers praise the Diversity of Products or Services and the Website experience.
Turn one complaint into a collective action
Beaufort, South Carolina
Total Disgust With The Beaufort Inn of Beaufort, SC
- - Paid in full for an outdoor baby shower.
- - Outdoor space denied; noise concerns.
- - No prior notice; staff did not address concerns; event canceled.
I contracted with The Beaufort Inn to have my baby shower event at one of their outdoor spaces on 8/29/17 and paid in full at that time. The event was set for Saturday 10/07/17 at 2pm.
We showed up at 12:30 pm to begin setting up only to be told despite our contact we could not hold the event there again due to "noise concerns". Mind you, they just had a bridal shower event in the exact same space not too long ago! Their only offer was to accommodate us indoors in a tiny area which was not comparable to the outdoor space we had envisioned. This space offered up was only supposed to be utilized as far as I was told in the event of inclement weather but it was a beautiful hot sunny day.
At no time before the actual event date was I contacted with any concerns or anything. Had I had just one day's notice I would be okay. The staff was very nonchalant about making the situation right and thus we ended up canceling and taking the event elsewhere with much grief involved in rerouting the chairs, tables, cake etc.
The Beaufort Inn dropped the ball: they lacked professionalism, customer service, and overall tact when handling my event and I am just grateful I was able to find another place to accommodate us at the last minute. Please stay away from this place and take your event elsewhere if you want peace of mind because you won't get it here.
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place this comment on TRIP advisor!!!
The owner ought to contact you