The Bay
The Bay Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Bay has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Pleasant salesman.
Cons: Terrible customer service.Recent recommendations regarding this business are as follows: "Don’t by furniture from the Bay.", "Don’t buy furniture from the Bay.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Bay has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Pleasant salesman.
Cons: Terrible customer service.Recent recommendations regarding this business are as follows: "Don’t by furniture from the Bay.", "Don’t buy furniture from the Bay.".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Bad customer service at the Bay
First of all, I have a plethora of photos and correspondence to back up my issue. In November 2022, I purchased a sofa at The Bay.
After I had it for a few months, a friend pointed out that the legs were not properly grounded to the floor. I phoned The Bay and an independent contractor came, inspected it, and determined that the frame was broken. The Bay then delivered a similar sofa to me. I was satisfied for a few months.
Unfortunately, the new model had the same problem with the legs not being secure to the floor. I live alone and the sofa has barely been sat on by anyone and has never been used by two people simultaneously.
I have emailed customer assistance and The Bay has stated that there is only a one-year warranty. Please assist me in obtaining a refund.
Preferred solution: Full refund
User's recommendation: Don’t by furniture from the Bay.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Recompense of money
First of all, I have a plethora of photos and correspondence to back up my issue. Thank you for your anticipated assistance.
In November 2022, I purchased a sofa from The Bay. After a few months, a friend pointed out that the legs were not flush with the floor. I phoned The Bay and an independent contractor came, inspected it, and discovered the frame was broken. The Bay then delivered a similar sofa to me.
I was happy for a few months, but unfortunately, the new one has the same problem with the legs not being secure to the floor. I live alone and the sofa has barely been sat on by anyone and never have more than two people sat on it simultaneously.
I have emailed customer service and The Bay's response is that the sofa has a one-year warranty. Please assist me in getting a refund.
- Pleasant salesman
- Terrible customer service
Preferred solution: Full refund
User's recommendation: Don’t buy furniture from the Bay.
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