The Bards Inn Reviews

Do not ever stay at The Bards Inn in Ashland Oregon.

I would not have taken the time to write a review of the small, dark room and unsavory breakfast, had it not been for another instance involving the owner, Jon Warren.

This past April my husband and I were driving from California to Canada and on the way spent one night at The Bards Inn. In the rooms armoire I hung my favorite jacket (nothing else), and forgot it there.

Later the next day I called the hotel to let them know Id left it behind. Front desk staff searched but found nothing. I asked to speak with a manager and at first Jon Warren was pleasant enough. He interviewed his cleaning staff and reported that they found nothing.

I asked to make a lost property claim with the hotels insurance provider. Mr. Warren told me his hotel did not have an insurance provider. I asked how this could be possible isnt liability coverage required by the state, the city?

I requested that Mr. Warren research the hotels coverage (thinking perhaps that as a manager, not an owner, he might not have the knowledge, but I later learned hes in fact the owner, but didnt identify himself as such). He called me back a few days later and stated that a search was again made for my jacket, but it wasnt found. I was confused.

This had already been established. What Id asked for was the insurer information, so I asked again. At the this point he became downright hostile, insisting that his housekeepers dont steal, etc. To be clear, I never once used the word stolen.

Instead, I said I left my jacket in the armoire, and then it was gone. (The only other places it couldve been - in our car or my suitcase it was not.)

At this point the story becomes complicated. I sent a certified letter to "the Proprietor", (still not realizing that the owner was Jon Warren), requesting compensation, or the ability to make a lost property claim. I contacted the City of Ashland, and the Oregon Secretary of State Business Division.

Responses came back that there was no record of an insurance provider, nor, perhaps, even a license to operate. How is this possible?

This is the second time this year Ive left something valuable behind in a hotel. Last year I completed aggressive treatment for cancer, and since then I am very distracted by anxiety, and have trouble concentrating. I mention this because I dont want readers, who might come across my review of a similar issue with Hilton, to think Im running some kind of racket (I was able to submit an insurance claim with Hilton.)

If Jon Warren had not been so downright rude and hostile, I would not be going to this trouble, particularly since its not exactly conducive to my health.

What possible motivation could I have for making up the case of a missing jacket?

The Bards Inn is independently owned by Warren Resorts, yet it can only be accessed online via Best Western. Meanwhile, Best Western stated to me that it isnt responsible, yet the Warren family conveniently hides behind BW anyway.

Stay away from the Bards Inn. Aside from the fact the hotel is not guest-focused, it may not even be insured or licensed.