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I got one twin set of dolls paid for in full,for my surprise saw in paypal statement they charging me $33 called paypal several times they said they already sent item,couple days later other set of dools arrived ,try to call company is impossible as they always says we are closed and open next business day ,tried email and always same automatic message that order was maid no way around,best i did was stop payments on paypal for this people now...
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I am writing regarding a doll that I purchased on Nov 12 for my daughter, that is scheduled to arrive on Feb 10th. I have not received ANY notification regarding this purchase, and was really upset when I found out that it would take three months to get it. There is absolutely NO information on your site that this doll would take three months to get here. I do realize that it takes time to make them, but that should be stated on the site, or at...
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Purchased these high priced dolls, to use as a means of samples for portraits, within my Photography business. Ad makes the claim doll is poseable, when it's anything BUT. Claim easy return process, when it's anything BUT! They don't offer you a tracking number for the "secret" third party person that intervenes the package from the USPS, so you have an item you bought and own, that is unable to be tracked thru it's entire postal return process....
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Anonymous

Anonymous I am very sorry you are having trouble returning your order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full addr...

1.0
#1004072

Short Review for February 13, 2017

#1007673
1.0
Do not purchase a doll from Ashton Drake!!!! So truly photoshopped is more like it. I could have bought something a quarter of the price that looked more real.
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The Ashton Drake Galleries Doll Review

#996218
The dolls hair falls off.....they will not help with repair...Bad rap for an expensive doll from Ashton Drake
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Short Review for January 22, 2017, pc_description

#995357
3.2
False advertising. Noy the same as description
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The Ashton Drake Galleries Monkey Abby Rose Baby Doll Review

#995356
2.9
Abbey rose does not have the round little face that is shown in the picture. And her and peanut are not fully poseable. You can move the arms but thats it.
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My mother in-law placed an order on November 27th 2016 was informed she would receive her item within 2-4 weeks. It's now February 2,2017 no item delivered and their customer service rep was extremely rude and didn't want to even speak to her about her issues. Will spread the word about how this company seems to scam people. She is 74 years old and had ordered this as a Christmas gift. Sad company and will NEVER order anything from them or their...
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Anonymous

Anonymous I am very sorry your mother-in-law is having trouble receiving her order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID,...

I'm extremely pissed off just like everyone else it seems. My daughter has been wanting one of these dolls for awhile now. She took weeks to pick one out and try to convince me to get her one. Finally I agreed to her getting one for her birthday and because she has always excelled in her studies. My daughter has been prepping for this doll and since receiving a confirmation number she's been tracking this doll like crazy. Well the doll was...
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Anonymous

Anonymous I am very sorry you are having trouble receiving your order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full addr...

Surprise by hubby purchased me my 1st real life like doll was a huge disappointment & cost way to much-Abby Rose, described as real like, blue eyed baby-has purple eyes, head is to small for body and mid section is a cloth stuffed fabric-not to mention the shiny GLuE that holds frizzy ugly hair to its head. Blotches of red to attempt to make look like skin is ridiculous looking, one leg has a wrinkle one is smooth and crooked and looks mixed...
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Hello my name is katina murray and i am from vestal ny 13850 i apologize for making u become under the inpression i was complaining but i could not find anywhere else to write to u.. I am writing because i recently lost my child and i have been struggling with severe depression and anxiety eversince. I recently was in a open talk group and was informed about reborn dolls. I did some research and ur babies were the best around great job. But the...
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Ordered Ryan and Rex. Doll promised by Christmas;didn't receive. When doll did finally come was very disappointed. Hair was coming out, very stiff (not floppy like a baby), feet and hands out of proportion. Customer service was terrible. Returning the doll. Won't order again.
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Hi I admin an Ashton Drake buy sell and showcase group on Facebook. I have over 12,000 members worldwide. I have seen several people showing their dolls, be they new or not, discolouring, from green, grey, or black. I want to know why? Also, how do your company intend to compensate the people who have had these experiences with their dolls? There is obviously some kind of fault with the vinyl in these dolls, it happens so frequently. Seems a lot...
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I have been watching the reviews on the Ashton drake dolls.I've noticed so many people complaining about the hair. I have 3 beautiful dolls all with glued on hair including Charlie. All you have to do is mix some leave on baby hair conditioner and water in a spray bottle and style the dolls hair with a soft bristled tooth brush. Works beautifully. No need to give Ashton drake a bad rap just because customer don't know how to style the hair....
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Anonymous

Dollie Thanks for saying so! I have Charlie and a few others and I do the same procedure you stated above! My little one's hair looks very nice!