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The Anaheim Hotel

The Anaheim Hotel

www.theanaheimhotel.com
What is your customer experience with The Anaheim Hotel?

The Anaheim Hotel Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • The Anaheim Hotel has 1.4 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: It was close to disneyland.
    Cons: Cockroaches, Paying for parking.

  • Review authors value the most Location. Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.

Media from reviews

The Anaheim Hotel - Cockroaches In Rooms! Disneyland Good Neighbor Hotel
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Jamie S Rdf
map-marker Anaheim, California

Cockroaches In Rooms! Disneyland Good Neighbor Hotel

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The Anaheim Hotel - Cockroaches In Rooms! Disneyland Good Neighbor Hotel

My daughter and I checked in Dec 16th of 2018 into room 503. On our 3rd morning we found a very large cockroach under the desk in our room.

Upon further inspection it was still alive with legs twitching. We were so upset and very disgusted as this is a Disney Good Neighbor Hotel with rather high rates. We took pictures of this large pest and went to the front desk where I asked to speak to a manager....I was told there was no manager for me to speak to. I showed them the picture, asked for instant removal and insisted the manger call me.

I got no call at all. I reached out again and left a messaged for the manager to call me, no call. First off I have very bad reactions to insect bites so spending the night in that room was terrifying. I couldn't even speak to a manager to switch rooms and being about 400 miles away from home with no car I was stuck.

My daughter and I had to sleep in a room where we had seen a very large cockroach.

This hotel is a place of filth that isn't fit to sleep families who simply want to enjoy their Disneyland vacations. How many innocent kids have had a nasty cockroach crawl on them while they sleep?

View full review
Loss:
$600
Pros:
  • It was close to disneyland
Cons:
  • Cockroaches
  • Paying for parking
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

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