The Alpha Moto
Vancouver, British Columbia
Spring Compressor Review
Received my spring compressor in record time, already used it as well. Great service!
Reason of review:
Good customer service
Thealphamoto.com/sincitycycleparts, inc (ebay) LIE AND CHEAT their customers with NO REMORSE or seco
This seller blatanly lies to their customers in regards to refunds and advertises items that do not fit as stated in their listings. Do not give this liar your business and be sure to check for any alternate ebay IDs they may have. I have reported them to the BBB and will continue to notify the public of these lying cheats through every means possible. I purchased a set of flush mount turn signals for my motorcycle from this company (ebay ID: sincitycycleparts, website: www.thealphamoto.com) for $17 and change. The listing stated the signals would fit my bike but when received they were way too small. I contacted the seller about the problem and sent the item back in new, unopened condition to the return address given after confirming with the seller that the return shipping would also be refunded because it was an error on their part. I paid $5.05 for shipping and included a shipping receipt in the package prior to dropping it off at the post office (postage was paid online through USPS's Click N Ship). I received a refund for the items purchase price ($17 and change) but the return shipping was not refunded like I was told it would be. I contacted the seller again asking why and was told that they didnt refund return shipping costs. Further attempts to get the seller to rectify the situation were useless. The seller simply lied and refused to do as they said they would. All messages between the seller and I have been saved for reference if needed. Item number 300846****33 was purchased on 3/24/2013 through Paypal (transaction ID: 7A362517FV320815H) for $17.50. Click N Ship transaction number for return shipping: 26118****Messages between the seller and I are as follows (please start at the bottom and read the messages as they ascend):Dear sincitycyclepartsinc,After i sent it back, which was to your "yes" response on refunding return shipping cost. I am saving all these emails and will br forwarding them to those interested in finding out what happened. In addition to this, i will make sure this whole dilemma as well as how you handled it so very poorly will be on every single consumer complaint website possible. You have shown nothing but a *** attitude towards me, A CUSTOMER, have lied about how you would handle the situation after providing a falsely advertised item and your customer service is *** poor and EVERYBODY will know just how bad you treat your customers. I hope the $5.05 really makes up for the loss of business after all of this is made public. You really shouldve kept your word. I wasnt asking for a lot.- snakesandgunnDear snakesandgunn,i told you to send it by usps first class.On Sat, Apr 20, 2013 at 10:06 PM, eBay Member: snakesandgunn wrote: eBay sent this message to Bob Orzulak (sincitycyclepartsinc).Your registered name is included to show this message originated from eBay. Learn more. Dear sincitycyclepartsinc,A receipt was included in the returned package, and it shows that it cost $5.05, priority with tracking. Due to the false advertising that this would fit my bike, i do expect to have the return shipping returned.- snakesandgunn Dear snakesandgunn,it only costs maybe couple cents to return it if use usps first class On Fri, Apr 19, 2013 at 5:26 PM, eBay Member: snakesandgunn wrote: Dear sincitycyclepartsinc,I was told return shipping would be returned as well. Now thats an error on your part, and i demand it be refunded.- snakesandgunn Dear snakesandgunn,only the price you pay, we do not responsible for return shipping.On Fri, Apr 19, 2013 at 8:59 AM, eBay Member: snakesandgunn wrote: Dear sincitycyclepartsinc,So, what happened to refunding the shipping cost as agreed?- snakesandgunn Dear snakesandgunn,yesOn Sun, Mar 31, 2013 at 7:22 AM, eBay Member: snakesandgunn wrote: Dear sincitycyclepartsinc,And ill also be refunded my shipping cost as well, correct?- snakesandgunn Dear snakesandgunn,Hi,. The address to return the item to is "Sincitycycleparts, 1452 w horizon ridge pkwy, suite 319, henderson, nv 89012", and please include original packing slip. Please don't return the item to the ship from address on your shipping label, it will cause delay process of your refund.On Fri, Mar 29, 2013 at 1:47 PM, eBay Member: snakesandgunn wrote: eBay sent this message to Bob Orzulak (sincitycyclepartsinc).Your registered name is included to show this message originated from eBay. Learn more. Dear sincitycyclepartsinc,I recently received flush mount side turn signals and they were supposed to fit my yzf, but they were too small. What can we do to make this right?- snakesandgunn
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