New Reviewer

The summit is a rip off big time

I have been a member for almost 2 years and all that time payed for a personal trainer. Finally met my goals and tried to cancel. They stated that they were sad to see me go and said they canceled. Next billing sure enough there was another month added plus late fees. Called back in again, again they said they would take care of it. Next billing sure enough its there again and another month tagged on plus fees. I appealed to them to remove it. They stated that they will have to take it to upper management who then stated they will not remove it and I must write them a letter to cancel the account and then I was obligated for even another month of bills. I did this but they seemed to tag on even more charges. All said and done it took me three months to close this and $800 to close this. Stay away from the Alaska Club. Very dishonorable, very criminal if you ask me and total horse you know what. WARNING, THEY WILL NOT CLOSE YOUR ACCOUNT UNLESS YOU WRITE IN AND BE EXACT TO THE CONDITIONS OF THE CONTRACT FOR CLOSURE. HORRIBLE HORRIBLE PLACE.
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ID
#384457 Review #384457 is a subjective opinion of poster.
Location
Juneau, Alaska
Loss
$1000
New Reviewer

The Alaska Club Summit

first of all this place sells alcohol so that should speak volumes about how this club operates. second, the facilities are always broken and management is rude and dismissive. also i am a female and i had another female manager looking at me naked in the locker room i found her staring to be unprofessional. i will never use this place again. there always seems to be someones kid puking or pooping in the pool. the gym is colder than outside at times. zumba classes are smelly and really crowed. parking is impossible at times and the parking lot is extremely dangerous.
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ID
#235704 Review #235704 is a subjective opinion of poster.
Location
Anchorage, Alaska

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